Description
GAL AeroStaff Ltd. is an aerospace staffing company specializing in temporary and permanent staffing for general and technical positions in the aviation and aerospace industry.
In keeping with this goal, each benefit program has been carefully devised. These benefits include time-off benefits, such as vacations and holidays, and insurance and other plan benefits. We are constantly studying and evaluating our benefits programs and policies to better meet present and future requirements.
Director Operations
The position
Reporting to the Vice President, Operations, the Director Operations will be responsible for oversight, development and management of Hangar Operations, processes, controls and reporting across the AAR Airframe maintenance environment. This role is responsible for the overall management of the department they oversee and guidance to partners who share processes or controls, ensuring continuous improvement, development and implementation of efficient operations, policies, procedures and cost-effective systems to meet current and future needs of the organization. As a people leader, this role must ensure there is a strong safety culture, regularly demonstrating AAR’s values. Other key responsibilities include:
- Work strategically to successfully implement business plan objectives, complete regular reporting, and ensure proper governance within the teams this role oversees.
- Promote AAR’s mission, purpose, and values to ensure a strong culture and success.
- Lead team by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, mentoring and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Work with direct reports and other department leaders to manage the day-to-day operations, effectiveness of the teams ensuring quality of service is provided and objectives are achieved.
- Work collaboratively with customers to build and maintain strong relationships.
- Responsible for maintaining compliance with the conditions and restrictions set forth in the Company’s MPM manual with respect to certifications, processes and procedures.
- Work with direct reports to revise and/or create policies and procedures and support their implementation.
- Provide oversight of corporate reporting, KPIs and procedures applicable to department this role is overseeing.
- Actively participate in AAR Windsor’s Safety Management System (SMS) including reporting safety hazards and incidents encountered in daily operations; understands and promotes the company safety policy as well as Continuous Improvement initiatives.
Performance objectives
- Strategic Planning – obtaining information and identifying key issues and relationships relevant to achieving a long-range goal
- Business Savvy – using one’s knowledge of economic, financial, market and industry trends to understand and improve individual work group, and/or organization results
- Building Relationships & Partnerships – developing and leveraging relationships within and across teams to achieve results
- Building Trust – operates with integrity, discloses own positions, remains open to ideas and supports others through dignity, respect and fairness
- Diverse Mindset – making decisions and initiating action to ensure that policies and procedures leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities and motivation
- Communication – conveying information and ideas clearly and concisely to individuals or group in an engaging manner that helps them understand and retain the message. Listen actively to others
- Negotiating skills – must have confidence and the ability to be persuasive and assertive
- Knowledge of MS Office, proficiency with company software and ability to learn new software
Education and experience
- Bachelors Degree in related field
- AME or equivalent License
- Minimum 8 years of directly related experience at a similar level
Working Conditions
- Office and hangar floor environment
- Desk work using a computer
- Travel may be required for other site visits
