Staffing Resource Centre Assistant

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.   

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Right now we’re looking for a Staffing Resource Centre Assistant to provide support to Staffing Resource Centre. The Resource Staffing Centre Assistant liaises daily with the designated resource persons or delegates in patient care areas to determine staffing and agency requirements. 

Reporting Relationship: Manager, Nursing Resource Team & Workforce Planning

Responsibilities:

• Liaise with staff, managers and agencies agency personnel to coordinate staffing requests and needs ensure contract obligations met.
• Ongoing communication with person(s) responsible for staffing in patient care areas with respect to relief staff requests.
• Liaise daily with the Program/Services Coordinator/Manager/Manager on call to communicate staffing needs in various patient cares, and outstanding agency requests.
• Collect and record statistics related to agency use, staffing requests from various programs, running reports, etc.
• Data Entry - accuracy - Access database
• Other duties and projects as assigned.

Requirements:

• 2 years of hospital and scheduling experience required
• Preferred minimum five years of administrative/secretarial experience supporting management /administrative staff
• Preferred completion of a recognized post-secondary secretarial/administrative program is required
• Previous experience in a health care environment is an asset
• Experience in Resource Staffing or equivalent experience is an asset 
• Excellent written/verbal communication skill
• Excellent computer skills (Microsoft Office -Word, Excel, Powerpoint, Access, Outlook) along with a typing speed of 40 W.P.M is required.
• Knowledge of Meditech computer system an asset (Order Entry, PCI, MOX, Meditech Skills Data Base).
• Excellent organizational skills, including the ability to prioritize and initiate work are essential
• Ability to work independently with minimal supervision as well as collaboratively within a team.
• Ability to multitask in a fast paced environment.
• Proven decision making and problem solving skills.
• Need to be resourceful and innovative.
• Ability to handle sensitive and confidential issues/information in a professional manner.
• Excellent attendance and discipline free record required. 

Applicants will be required to successfully complete full administrative testing, including typing speed and MS Office

Location:  All Sites

Hours of Work: Monday through Sunday (including holidays)

Employee Group:  Non-Union

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.