Lead, Contingent Workforce & Vendor Management

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Lead KPMG Canada's vendor management strategy for contingent workforce focusing on building talent pipeline, optimizing supplier relationships and implementing standardized processes to support the firm's Advisory practice (Risk Services, Management Consulting and Deal Advisory). You will operate as a key intersection point between the businesses looking for contingent workers at scale and the internal Contract Labour office and external vendor ecosystem.

Strategic Vendor Management

• Develop vendor management framework aligned with service offerings
• Map out the vendor ecosystem to growing practices/ practices with need for resource flexibility
• Establish relationships with staffing agencies and service providers across Canadian markets.
• Implement performance metrics and scorecards for vendor evaluation
• Collaborate with vendors to identify approaches to drive preference for KPMG needs
• Lead quarterly business reviews with key vendors
• Advocate internally about vendor’s ease of use of working with KPMG CA
• Drive continuous improvement of vendor management practices through a data-driven, feedback-oriented approach powered by AI and analytics
• Negotiate favorable SLAs terms and renewals to maximize value and mitigate risks
• Analyze vendor performance data and provide actionable recommendations to enhance service delivery and cost-effectiveness
• Develop and implement standardized vendor management policies, processes, and best practices to ensure consistency and accountability
• Lead vendor review meetings, identify areas for improvement, and collaborate with vendors to address issues

Program Management

• Develop vendor policies aligned with Canadian labor regulations
• Drive continuous improvement initiatives across vendor programs
• Create vendor tiers based on performance. Create performance incentives by tier
• Collaborate with Business Enablement Services leadership
• Deliver an annual vendor management report to BES and Advisory leadership (vendor performance, cost reduction, new vendors added, increased program spend, strategic vendor relationships – impact on KPMG’s ability to sell and deliver better)

Strategic Business Partnership

• Serve as a strategic business partner, utilizing data-driven AI insights to recommend vendor strategy, portfolio changes, contract negotiations, and other initiatives that align with cost optimization and risk mitigation goals
• Create an approach to collect market intelligence from vendors about rates, experience, onsite expectations among others to inform the business
• Create supply chains per business/ practice based on their needs and vendor capabilities. Refine supply chains quarterly
• Collaborate cross-functionally to ensure vendor relationships support the broader business strategy and transformation initiatives
• Proactively educate priority business areas on how the vendor portfolio can support their needs
• Partner with HR and legal teams to ensure compliance with Canadian regulations
• Drive technology adoption for vendor management processes

Sourcing

• Work closely with two recruiters to execute talent searches and identify suitable candidates. 

• Strategic Vision and Execution: Proven ability to conceptualize and implement transformative workforce strategies that drive organizational effectiveness, scale, and competitive advantage
• Exceptional Stakeholder Management: Strong track record of collaborating senior executives and cross-functional leaders, effectively influencing and aligning diverse stakeholders towards common goals
• Strong understanding of contingent workforce ecosystem
• Exceptional relationships in the staffing/ service provider space
• Strong understanding of incentives, motivations of the staffing companies and service providers
• Bachelor's degree in Business, Supply Chain, or related field
• 7+ years of experience in contingent workforce or vendor management
• Strong understanding of Canadian labor markets and regulations
• Experience with vendor management systems (VMS)
• Bilingual (English/French) preferred
• Strong analytical and problem-solving abilities
• Excellence in stakeholder management across Canadian markets
• Advanced proficiency in Microsoft Office suite
• Project management capabilities

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.