Director, Intake & Prioritization

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Why is this role important:

The Director, Intake & Prioritization is a critical connector within National Operations & Pharmacy Transformation, supporting teams across the organization to align priorities, streamline processes, and optimize resources. Reporting to the Senior Director, this role bridges teams, technology, and leadership, ensuring work is focused, efficient, and impactful.

This role isn’t about controlling the details-it’s about enabling collaboration, fostering alignment, and keeping the bigger picture in view. You’ll play a key role in keeping efforts organized, minimizing wasted time, and driving clarity for all stakeholders.

What you'll do:

• Drive Adoption and Engagement: Ensure strong understanding, consistent usage, and commitment to the intake process across all leadership levels, creating alignment and integrity in how work is prioritized and managed.

• Facilitate Prioritization: Guide the intake and prioritization process, ensuring requests are clearly understood, aligned, and ready for action.

• Bridge Teams: Act as a connector across functions, fostering alignment between teams, technology, and leadership.

• Enable Visibility: Provide insights into priorities, capacity, and progress to keep stakeholders informed and aligned.

• Support Resource Planning: Partner with teams to optimize capacity and resource allocation, focusing on high-impact initiatives.

• Simplify Processes: Keep the process accessible and easy to follow, ensuring it supports-not hinders-the teams using it.

• Build Partnerships: Strengthen collaboration and trust across the organization, becoming a go-to partner for clarity and alignment.

What you bring:

• Experience in projects, governance, or operational strategy, with an ability to ensure process adherence while building buy-in.

• Strong organizational skills and the ability to bring structure and clarity to complex workflows.

• A curious, high-energy approach that thrives in fast-paced, collaborative environments.

• Exceptional relationship-building skills and a talent for connecting people and priorities.

• A proactive mindset with a focus on driving results and accountability.

• 5+ years of experience in a similar function

This role is perfect for someone who enjoys balancing process with people-driving engagement, alignment, and efficiency to help teams focus on what truly matters. If you love connecting the dots and building strong partnerships, we’d love to hear from you.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.