Senior Analyst, Vendor Data Support

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Senior Analyst, Vendor Data Support, 1 President’s Choice Circle, Brampton, ON (12m Contract)

In this role you will help manage the team of analysts in supporting the ongoing management of the Loblaw Data Insight & Analytics (LDIA) platform, which is the home of Loblaw POS and shopper analytic data. The team is tasked with being accountable for servicing vendor’s regular questions and inquiries about the platform, problem solve issues and work cross-functionally to provide best in class end user support. The Senior Analyst will be actively involved in the day-to-day operations of the team, but also help provide guidance and direction for overall process improvement.

What You’ll Do:

• Help in leading a team of analysts providing vendor end user from 300+ CPG vendors. This includes support in a timely and accurate manner, answering general vendor queries and triage technical and complex questions within the broader technical support team.
• Work cross-functionally with internal stakeholders (Data Operations, Technical Front End Developers, Category Management) to support vendor relationship management and help triage issues that arise
• Support the gathering and documentation of such processes
• Proactively highlight opportunities to develop and enhance existing tools and processes
• Support the delivery of relevant training programs that educates and engages vendors

What You Bring:

• Thorough knowledge and practical experience using retail/CPG POS or advance analytics data platforms (eg Nielsen Market Track, Precima Top Shelf or alternatives). Previous experience working with LDIA a definite asset.
• Strong business acumen
• Extremely well organized, able to multi-task and prioritize workload
• Proven problem resolution and critical thinking skills
• A passion for customer service, with an ability to communicate effectively to both internal and external stakeholders
• Be a strong self-starter, abile to take initiative to suggest process or report improvements, and have a curious mindset

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.