Senior Manager, Warehouse, Demand Planning & Logistics Operations

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Reporting to the Director Business Operations, the Senior Manager Warehouse, Demand Planning & Logistics Operations is responsible to create and implement strategies that drive performance and operational excellence at Wellwise (A Home Health Care Division). Wellwise has 42 store locations with a National Ecomm platformer and over 400 employees.

We are looking for an individual with experience managing teams, designing, developing, leading and driving continuous improvement initiatives, special projects, and process and system standardization to ensure operational effectiveness while improving customer satisfaction across the organization.

What You’ll Do

• Design, develop and implement on operational efficiency programs/initiatives designed to improve service Level consistency, store order accuracy, reduce operating cost and timeliness of both internal and external customer facing operations
• Manage 3PL relationship, day to day operations based on the contract and SOW
• Oversee demand planning for sku listing base, that supports the retail stores and ecomm platform (5,000+ sku listing base)
• Work with Suppliers to improve demand planning and product fulfillment (Lead times, forecasting, minimum orders, etc.)
• Responsible for managing the listing base turns, short coded product and working with category management on new and delisted products (one in, one out policy)
• Collect and analyze data and Key Performance Indicators to initiate, develop and recommend business practices and procedures that result in reduced complexity, improved customer experience, increased productivity and reduced costs.
• Identify and execute on Audit/Regulatory/Compliance risk initiatives to meet operational, legal and regulatory requirements to maintain a Medical Device License for the 3PL facility
• Collaborates with relevant stakeholders to build and secure support resources ( tools and processes) to enable successful completion of value-added initiatives that accelerate business growth and operational excellence.
• Responsible to drive performance analytics and insights across Wellwise division
  Create ad-hoc performance reporting and dashboards for potential new metrics
• Manages 3 direct reports

What You'll Need

• Minimum of 3 years experience in Warehouse management, Demand planning or Logistics
• Excellent communications skills both written and verbal
• Ability to synthesize large amount of data into insights
• Strong interpersonal skills and comfortable collaborating within cross functional team
• Demonstrated strong business acumen
• Advanced knowledge of MS Excel
• Basic knowledge of MS Access, SQL, Python is an asset
• Project management is an asset, looking for someone extremely organized and detail oriented
• Post secondary education equivalent to a university degree in business, statistics, economics, engineering or similar

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.