Vice President, SuperMarket Analytics

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

At Loblaw, we seek great people to continually strengthen our culture and achieve our business objectives. We believe to deliver on these business objectives and provide amazing customer experiences we need people to model our values and Blue Culture principles who can be authentic, build trust and make connections.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Reporting to the Senior Vice President, Super Market Merchandising, the Vice President, Super Market Analytics would assume responsibility and oversight for the Loyalty and Analytics function within the Division. The incumbent will partner, collaborate and influence Business Unit Category Strategy, Merchandising & Promotional Planning teams when it comes to analytics supporting day to day trading. In close collaboration with the divisional leadership team, the Vice President will drive programs, analytics and insights aligned to the divisional goals.

This is a matrixed role, working within the retail division to enable retail excellence and day to day trading effectiveness using adhoc analysis and existing tools, and with the Data Insights and Analytics team to develop, test, and scale new solutions in shelf pricing, promotions and loyalty. The leader on this team will also have to play a dual role, focused on the enabling the trading results of today, while understanding and enabling the tools and processes of tomorrow within the divisions.

Key Accountabilities:

• Develop, manage, deliver, and own the Data and Analytics strategy from a business and value-creation perspective via thought leadership, collaboration, influence and enablement
• Drive agility with advanced insights for understanding markets, customers and competitors that help the business make better data-informed investment decisions
• Partner with the business to achieve data accuracy and process requirement goals for all customers
• Drive business transformation & insights through collection, retrieval & use of data
• Leverage our customer data to better understand the levers of customer demand in a way that produces actionable recommendations
• Proactively lead the team to develop tactics and strategies to improve our customer value proposition in response to and in advance of competitive activity, external shifts in demand, and changes in the macroeconomic environment
• Develop a loyalty strategy (in partnership with the enterprise Loyalty COE) that drives digital engagement, delivers incremental sales and profitability, and influences customer behaviour
• Partner with and engage with merchant teams to optimize the mix between loyalty and traditional promotions
• Lead and conduct reporting and analytics on loyalty performance and adopt tools and systems built by the Data Insights and Analytics team to further the division’s promotional optimization capabilities
• Leverage data and analytics to improve the efficiency and incrementality of the division’s promotions
• Foster a digital, dynamic agile and learn by doing culture by championing change and innovation through advancement of the divisional pricing strategy
• Lead the test and build shelf pricing capabilities that maximize the customer value perception while driving profitability
• Conduct regular shelf pricing reporting and ad-hoc analytics
• Desire to get teams within a company on board with leveraging standards for data governance and modeling, for the purpose of collaborating with other teams and sharing data within organizations/company.
• Establish staffing/resource plans to meet long-range business needs and responsible over overall organizational effectiveness
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.

Role Requirements:

• Bachelor’s Degree in computer science, Economics, business administration or equivalent discipline
• 10+ years in data and analytics and insights in a large cross functional organization
• Leader with strong business acumen to translate big data capabilities and next generation information management solutions into business outcomes that align back to divisional strategies and support real-time decision making
• Ability to collaborate with business leads, understand business strategy/processes, looks for innovative solutions to drive business solutions for internal business users and external customers
• Strong knowledge of analytics, loyalty and strategy, in addition to a strong customer focus & orientation
• 8+ years of senior leadership experience managing retail
• Possesses a hands-on analytical role experience focused on optimization across a wide variety of businesses and functions
• Experience in defining role and responsibilities, mentoring and leading a diverse team in a highly matrixed organization with ability to influence
• Demonstrates our culture, core values and a genuine concern for others
• A strong understanding of the competitive landscape with an ability to understand customer segmentation to recognize and capitalize on opportunities within analytics
• Excellent written and verbal communicator
• Strong presentation skills, narrative building for presentations to management board

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.