Account Manager

MINIMUM QUALIFICATIONS:

Experience: At least 5 years of experience in complex solutions sales within a related industrial field.

Education: Degree or Certification in engineering or a related discipline.

Skills:

• Excellent written and verbal communication skills.
• Strong negotiation skills, including experience with strategic selling or negotiation training.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint, Project).
• Experience with AutoCAD, NX, and Catia.
• Extensive knowledge of processing and automation.
• Ability to meet tight deadlines in a fast-paced environment.
• Willingness to travel globally.
• High integrity, confidence, and collaborative spirit.
• Awareness of ISO 9001 standards and departmental policies and procedures.

DUTIES & RESPONSIBILITIES:

Position responsibilities include but not limited to the following:

• Strong technical background with the ability to walk customers through complex integration processes and address technical queries.
• Engage with customers to thoroughly understand their project-specific requirements, ensuring customized and effective solutions.
• Develop a thorough understanding of customer engineering specifications, organizational structures, and key purchasing drivers.
• Exhibit excellent communication, negotiation, and presentation skills.
• Strong leadership and team management skills, with experience in mentoring and guiding a sales team to develop process and estimate a solution
• Present offers to customers, clearly articulating the details and value of the solution.
• Develop and implement account strategies to maximize long-term sales and profitability.
• Meet regularly with customers through phone calls and in-person meetings to build relationships, understand evolving needs, and provide ongoing support.
• Drive customer satisfaction and loyalty.
• Provide management with detailed customer feedback and suggestions for improving sales, market share, and profit margins.