AVP - Audit & Advisory Services - Technology

We are looking for a skilled leader to join our Technology Audit & Advisory Services Leadership Team. This AVP role involves providing assurance and advisory services to segment CIOs, helping them make informed decisions aligned with company goals. You will focus on technology delivery processes, initiative portfolio governance, and digital processing. Your responsibilities will include developing the audit strategy and delivering services in partnership with Technology leadership. Joining us means playing a vital role in improving governance, risk management, compliance, and internal controls, and contributing to our mission of driving value and encouraging a culture of perfection at Manulife.

• Offer valuable insights, reports, and consulting to executive-level business collaborators and clients.
• Collaborate with business collaborators to automate testing and assurance activities and deliver new value.
• Collaborate with the 1st and 2nd line of defense to improve Process Risk and Control Awareness.
• Understand the risk management profile of each area of responsibility and monitor performance.
• Monitor the company’s strategy, operations, and regulatory environment to proactively identify emerging risks.
• Deliver annual SOX work in collaboration with management, SOX PMO, COEs, and external audit.
• Assist in preparing reports for business unit audit and risk committees as needed.
• Lead and develop a high-performing team of directors and managers.

• 10 years of combined education and experience in an internal audit, risk, or technology function within a large multinational corporation, ideally in the Financial Services industry.
• University degree in business administration, computer science, management information systems, or auditing, or equivalent experience in these fields.
• Recognized auditing (CIA, CISA), accounting designation (CPA), and/or project management (PMP) designation is desired.
• Strong analytical capabilities, very comfortable with quantitative and financial analysis.
• High level of conceptual skills and an ability to operate strategically.
• Outstanding PowerPoint and storytelling abilities.
• Excellent facilitator and communicator.

• Prior experience in credible management consulting, auditing, or similar strategy roles.
• Proven ability to influence senior leadership team members individually and collectively, and get recommendations approved and implemented.
• Regarded as a realistic and practical individual, respected for the ability to deliver.
• Ability to work in a fast-paced environment with incomplete information but continue to push tasks through based on known information, common sense, and asking the right questions.
• Strong understanding of the business, customer needs, and market trends; proven ability in critical thinking and implementation.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team, we'll support you in crafting the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.