Digital Designer/Creative Designer, Marketing

We’re looking for a Digital Designer/Creative Designer to join our Group Benefits Marketing team. In this role, you will partner with team members to create marketing campaigns from concept to delivery across a variety of channels. This is a fast-paced, changing environment where every day brings something new, and innovative ideas are encouraged. Your contributions will help evolve our sponsor, member and advisor experiences through simplified and intuitive campaign design that helps us engage with our audiences in compelling omnichannel ways.

As the ideal candidate, you should be able to efficiently combine creativity, functionality, and technology to produce eye-catching and informative marketing and content. You are a confident, hard-working, problem solver who thrives in a highly collaborative environment. You have deep experience working with brands and brand identity, design systems, art direction, digital design, and multi-audience marketing campaigns. In this role, organizational and technical skills are key, and all candidates must possess in-depth knowledge of design software programs.

Key responsibilities:

• Design, produce, and manage omnichannel interactive digital content, including email templates, social media, and promotional artwork, etc.
• Produce compelling creative presentation material (e.g. PowerPoint)
• Conceptualize based on briefs and present design ideas to all relevant stakeholders
• Facilitate reviews and implement feedback into final designs, bringing strong project management skills to bear as required
• Provide advice and guidance on the aesthetic for campaigns, projects, and promotional events
• Collaborate with marketing teams to ensure that all designs align with the brand image and style guides, while also meeting usability and website standards
• Ensure consistency in designs and content across all company platforms
• Test designs for usability and quality
• Transform wireframes into intuitive user interfaces
• Prepare files for AODA compliance
• Review product positioning and online marketing content to identify room for improvement
• Prepare final files, including HTML programming, for appropriate medium
• Work with external digital platform partners to oversee smooth implementation of new assets
• Archive and update graphic files
• Keep up with current trends and the latest technological advances

Key attributes for success:

• Results-oriented and execution-focused within a fast-paced environment
• Strong project management skills with the ability to lead and execute initiatives
• Analytical mind that can measure and optimize the performance of marketing campaigns using data and insights
• Familiar with the latest digital marketing trends and technologies, such as AI tools
• Strong relationship management skills at all levels of the organization
• Self-starter, motivated, and critical thinker

Qualifications:

• Bachelor's degree in digital design, graphic design, or a related field
• Proven experience in a professional digital design role
• A portfolio of previous digital design work to showcase experience and creativity
• Solid knowledge of design software programs, such as Sketch, InVision, Premier Pro, After Effects, Adobe Creative Suite, and Figma
• At least 3 years of experience as a PowerPoint design specialist or similar role
• Ability to clearly present design ideas and concepts for campaigns and projects
• Experience with agile framework and methodologies an asset
• A team player with exceptional organizational and technical skills

What can we offer you?

• Competitive compensation
• Retirement Savings Accounts, including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)
• Manulife Share Ownership Program with employer matching
• Customizable benefits package, including health, dental, vision, and 100% of mental health expenses up to 12K
• Financial support for ongoing training, learning, and education
• Flexible work policies and strong work-life balance
• Financial support for ongoing training, learning, and education
• Wearing jeans to work every day
• An abundance of career paths and opportunities to advance

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.