Manager, Financial Processes & Transformation

Reporting to the Director, Finance Processes &Transformation, this individual will be a key member of the Canada Financial Processes team in supporting the projects and initiatives that impact the Canada Finance function. The individual will support the delivery of segment initiatives while building positive relationships across the Canada Finance organization and other Manulife partners. The individual will work alongside Finance & Operations Stakeholders, as well as Product & Business partners to facilitate and oversee the implementation of key projects, products, and systems.

Position Responsibilities

• Contribute to the successful completion of projects and initiatives impacting Canada Finance & Operations teams, ensuring the completion of all tasks effectively.

• Lead and participate in various project stages from a Finance standpoint, including information gathering, impact assessment, issuing Call for Resources (CFRs) to Finance teams, leading and participating in Working Group meetings, supporting documentation of key artifacts (accounting models, requirements, test cases), and raising issues, risks, and control deficiencies timely and accurately.

• Manage testing plans and execution for Finance teams, ensuring thorough and accurate testing processes.

• Maintain a curious mindset by asking questions, challenging the status quo, reaching out to stakeholders and business partners to learn about their processes, and proactively raising risks before they become issues.

• Engage continually with business partners to understand their scope, priorities, and potential projects, ensuring solutions are designed with controls and risk mitigation at the forefront while recognizing the need for a Minimum Viable Product (MVP) approach to complete projects and deliver results.

• Maintain a strong sense of accountability for all aspects of your projects/tasks, including follow-ups, approaching deadlines, issue resolutions, and updating the Financial Processes tracker bi-weekly to document project statuses, issues, and risks timely, while performing other duties and special projects as assigned.

Required Qualifications:

• Minimum of 5-7 years in finance or accounting, ideally with experience on projects

• Bachelor’s degree in accounting, actuarial science, finance, or equivalent work experience.

• Analytical skills with the ability to design, organize, analyze, and disseminate significant amount of information with attention to detail and accuracy

• Innovative thinker with the ability to influence and challenge the status quo to continuously improve processes

• Excellent interpersonal skills with the ability to collaborate and build relationships with clients and stakeholders

• Excellent written and verbal communication skills

• Strong problem-solving skills with demonstrated ability to work with financial issues and concepts

• Flexible and change-oriented attitude that embraces new ideas and ways of working

• Motivated self-starter, with ability to multi-task and manage priorities effectively

• A team player who is able to react positively to changing priorities

Preferred Qualifications:

• CPA preferred

• Familiarity or knowledge of agile, project management processes, process improvement methodologies and tools would be a key asset

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.