Senior Analyst, Transformation

This opportunity allows you to engage in research and analysis to drive transformation initiatives, key strategic projects across GWAM (Global Wealth and Asset Management). You will be expected to collect, clean, and analyze data, draw meaningful insights, share them through presentations or BI dashboards, and present the recommendations to executives. By acting as a source for data insights, you will contribute to the GWAM’s transformation efforts and help prioritize high-impact business needs. This role offers a chance to develop your career in a dynamic environment, where you can leverage your analytical skills and strategic mindset to make a significant impact.

Position Responsibilities:

- Understand the business problem, frame hypotheses, identify data required, source data

- Analyze large datasets to identify patterns, trends, and insights that inform strategic recommendations

- Prepare presentations, dashboards, etc. to share insights and recommendations

- Collaborate with cross-functional teams to leverage insights and recommendations for successful project outcome

- Participate in day-to-day operational decision-making and support project management and reporting/ monitoring project performance

Required Qualifications:

- 2-4 years of experience in business analysis and/or project management for medium to large projects.

- Strong background in customer/client service and understanding of business processes.

- Bachelor's degree in business or equivalent.

Preferred Qualifications:

- Excellent communication skills and ability to collaborate professionally.

- Strong analytical and problem-solving techniques.

- Ability to adapt to change and exercise judgment in dynamic environments.

- Experience with business analysis or project management methodologies.

- Attention to detail, high proficiency in Excel, Powerpoint, PowerBI

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.