Senior Director, Risk Governance Framework

Position Overview: The Senior Director, Risk Governance Framework will be responsible for establishing and maintaining the risk governance framework across the organization. This role involves integrating risk governance with the Company's corporate governance, accountability, and decision-making processes. The successful candidate will become a member of the Enterprise Risk team within the Global Risk Management function.

You have extensive experience in risk management within the financial services industry and a strong understanding of OSFI regulatory requirements and international standards. You know that understanding and managing risk can lead to value protection and value creation. You keenly recognize the importance of clear accountabilities, which are articulated in policies and demonstrated in committees. You are excited to share your expertise with various stakeholders in a pragmatic and approachable way. You are comfortable around senior executives and can influence others to drive great outcomes in support of sound risk culture.

Key Responsibilities:

• Enhance, implement, and maintain the Risk Governance Framework, which includes the risk policy framework, risk committee framework and three lines governance and operating model.
  • Enhance, implement and oversee the risk policy framework. Establish processes to reasonably assure that all risk policies are up-to-date, comprehensive, and aligned with regulatory requirements and industry best practices, and that policy sponsors can evidence appropriate stakeholder consultation, impact assessment, and policy adherence.
  • Manage the risk committee framework, facilitating effective communication and decision-making among various risk committees, including top-down direction and bottom-up escalation and reporting.
  • Foster the effective implementation of the three lines of governance and operating model, promoting clear roles and responsibilities across the organization.
• Monitor and report on the effectiveness of the Risk Governance Framework, in compliance with regulatory requirements (including from OSFI) and the adherence to risk policies.
• Promote integration of risk governance into planning and decision-making processes.
• Prepare reports on risk governance for various audiences including the Executive Leadership Team and the Board of Directors.
• Develop and deliver training and awareness programs on risk governance.

Qualifications & Experience:

• Background in Risk Management, Business, Finance, Economics, Actuarial, Engineering, or a related field (advanced degree preferred); experience in consulting, financial services first line, compliance, legal, or audit considered a plus.
• Minimum of 8 years of experience in risk management, preferably within the financial services industry.
• Excellent communication, presentation and facilitation skills.
• Extensive experience in interpreting regulatory requirements and translating them into plain language internal policies and procedures.
• Sharp analytical, critical thinking and problem-solving abilities.
• Self-starter that takes initiative and is passionate about driving outcomes.
• In-depth knowledge of regulatory requirements, international standards, and industry best practices.
• Ability to work collaboratively and effectively in a fast-paced, dynamic environment.
• Ability to see the big picture and pay attention to detail.
• Ability to influence and deliver amidst ambiguity.
• Previous experience in designing, implementing, and validating the effectiveness of controls.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.