Senior Security Infrastructure Support Specialist

The Identity and Access Management Practice (IAMP) within Government Services Integration Cluster (GSIC) is currently in the process of modernizing Enterprise Identity and Access Management Services and we are seeking a Senior Security Infrastructure Support Specialist to support the Public Secure service. This technology will allow the people and businesses of Ontario to access government applications and services on-line.

We are looking to build a team of highly motivated, innovative and tech-savvy individuals that want to make a difference in the lives of Ontario citizens and businesses.

Note: This position is located at 222 Jarvis St, Toronto, ON, however alternate work arrangements may be available.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?As a Senior Security Infrastructure Specialist, you will:

• work collaboratively with clients to resolve technical issues related to authorized application access
• lead the operational support for existing security technologies and participate in the integration of enterprise public-facing access management technologies with government applications
• monitor, track and report on incident logging and resolution
• work with cloud vendors to resolve complex technical incidents

Note: This position requires on-call and standby support.

How do I qualify?Technical Knowledge & Essential Skills:You have:
• knowledge maintaining and supporting application, infrastructure, and security solutions in large organizations
• knowledge of IT industry technology and best practices, as well as specific knowledge related to Single Sign-On solutions and Multi-factor Authentication (MFA) systems
• knowledge of IT Service management (e.g. incident, change, configuration, problem, continuity, availability) and quality methodologies, frameworks, processes, procedures, and tools
• technical knowledge of identity management protocols such as OAuth2.0, OIDC and SAML2.0
• knowledge of IT security technologies particularly IAM solution, encryption and authentication technologies such as OKTA, PKI, PMI, SSL and IDNEXUS

Analytical, Problem Solving & Research Skills:You can:
• conduct operational incident and problem resolution and to troubleshoot a range of technical problems
• address client ministry security infrastructure requirements to plan, organize and implement system integrations
• review vendor release documentation and evaluate impact to existing enterprise installations
• conduct research and analysis of advances in security infrastructure products, technologies, methodologies and techniques

Project Management & Leadership Skills:You can:
• provide team leadership to the section by assisting in the prioritization of incidents and issues
• plan and manage work deliverables related to the enhancement and maintenance support of complex services.

Communication Skills:You can:
• lead and facilitate technical discussions with vendors, client ministries, service providers, other technical staff and senior management.
• provide specialized technical expertise and advice and issues resolutions.
• prepare documentation, business cases and related resource materials.

Additional Information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• W-MG-223502/24

How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Tuesday, December 10, 2024 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

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