Description
Posting Date:
Posting Number: 66479
Work Location Type: Onsite
Job Code: 1183
Location: National Hub-Ontario
Reports to: Manager Control Tower National
It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com.
DescriptionThe Control Tower Administrative Support acts to ensure we are fulfilling all request and actions pertaining to Amazon, Customer Directs, CP rail ordering, carrier assets, and Healthcare recovery. The role is responsible for long- and short-range planning, analyzing and resolving network issues, and assisting the overall network operations.
ResponsibilitiesTracking
- Bluerock tracking on All Linehaul trips
- Trip Tracking
- Rail Container Ordering
- Amazon and Customer direct
- Purolator and Vendor’s Empty Asset tracking and follow-up
- H+ recovery
Communication
- Pre-alert destinations of potential delays or disruption
- Alert Amazon and Customer direct delays to terminal
- Advise terminals and customer on empty trailer asset and removal.
Duties
- Book and adjust Linehaul movements in SAP TM & FMC
- Responsible for monitoring the customer directs and empty assets in the network
- Creates and supports incidents by case management
- Provide updates on high priority shipments
- Coordinate the movements of internal/external assets
- Liaison directly with carriers to secure requirements on time arrival
- Mediate and resolve any disputes between local operations and outside carriers
- Follows procedures, work instructions and other directions from the manager
- Coordinate with the Healthcare team, terminals, and third parties to initiate healthcare recovery
- College degree in field such as transportation or logistics studies or relative equivalent experience is preferred
- 5 years or more experience in a similar role in the transportation or logistics industry preferred
- 4 years' experience with data preparation, diagnostics, trending, and written/ verbal communication preferred
- 4 years' experience building strong working relationships with Operations team members at all levels across
- Flexibility to work varied shifts
- Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
- Familiarity with PCL and/or Linehaul-type operations an asset
- Knowledge of Linehaul routes and heavy equipment as asset
- Knowledge of aircraft/aviation an asset
- Detailed oriented and strong organizational skills
- Bilingualism - French/English an asset
- Excellent communication skills, both verbal and written
- Proficient computer skills - Outlook, Word and Excel required
- Knowledge of ECHO and ability to Triage issues within ECHO
- Detailed oriented and strong organizational skills
- Strong administrative and multi-tasking skills
POSTING DETAILS
Location: 576 - NHO
Working Conditions: Office Environment
Posting Number: 66479
Reports to: Manager Control Tower National
At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution (“AI Tool”) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com.
Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.
#LI-ONSITE
