Senior Linux & Cloud Administrator, ECS Technical Operations

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team "ECS Delivery Technical Operations" is responsible for 24x7 operations of these business-critical SAP systems in the cloud. We are looking for an experienced Linux & Cloud administrator to support our multi-national team in providing L3/L4 expert support for all Linux OS and infra customer issues as well as building automation and improvement of our platform operations to provide world-class cloud services for SAP Applications to enterprise customer from all over the globe. In this role, you are responsible for conceptual design, configuration and administration of our cloud platform based on Linux operating systems in Azure, AWS and Google Cloud as well as in SAP data centers. You will support our team in standardizing and simplifying server operations using software tools and automation. Innovation and improvement of our operational processes will be a key element of the job. Besides providing new features into the platform, your focus will be also on stability and reliability of the environment to run business-critical systems of our customers.

What you'll do

The Senior Linux & Cloud Administrator is responsible for 24x7 availability of SAP systems running in SAP ECS; Respond, troubleshoot and resolve alerts & incidents in the Linux OS or infra layer - VMWare/ Azure/ AWS/ GCP/ BareMetal; Being a L3/L4 escalation point for productive issues; Follow change management processes during service request execution; Seek opportunities to streamline standard operating procedures through automation; Must feel comfortable working in a fast paced, dynamic and flexible environment; Operate effectively in a global 24x7 International environment.

What you bring

• 10+ years of related professional experience
• Advanced technical background of Linux based server operating systems
• Practical experience with OS operation, upgrades and security patching
• Demonstrates advanced expertise in Cloud providers such as AWS, Azure, GCP
• Advanced knowledge in Hyperscalers network topics, including VPN, VPC, NAT gateways, and Security groups.
• Proficient in handling infrastructure topics like DNS, LDAP, NTP etc.
• Good understanding of IT security, OS hardening.
• Experience in Scripting (e.g., Shell, Python, Go, etc), Infrastructure-as-Code tools like Ansible.
• Ability to create good documentation for junior colleagues to implement technical plans as per customer requirements.
• Experience with server operations in large environments and in public clouds - Azure, AWS, GCP.
• Fluency in English language

Role Requirements
• Expert Linux Administrator
• Expert in at least one of the public cloud administrations - Azure, AWS, GCP
• Ability to continuously acquire new knowledge in an independent and proactive way.
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Strong customer service focus

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 88,700 - 185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Requisition ID: 412802 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid