Bilingual Assistant Director to plan, manage, and coordinate the delivery of Technology & Information Management programs and services for a non-profit

Our valued non-profit client is seeking a Bilingual Assistant Director to plan, manage, and coordinate the delivery of Technology & Information Management programs and services!

Permanent full-time role in Ottawa, ON. The successful candidate must be available to work in a hybrid on-site schedule in Ottawa, ON (2 days/week in office) with occasional travel (5-15%) across the country.

As the successful candidate, you will be responsible for overseeing six teams (23 people total), including a Manager of Data Solutions & Analytics that will be directly reporting to you.

Responsibilities:

• Direct the activities of the Technology and Information Management Sections that support the operational goals and objectives of the organization
• Plan, manage, and coordinate the delivery of Technology, and Information Management programs and services within the organization
• Oversee the management of financial and human resources
• Manage relationships with external service providers
• Lead and coach work teams and lead cross-organizational projects which fall under the following areas of expertise:
• Application Development
• Integrations & System Needs
• Member Information Management
• Systems and Network Services
• User Support
• Records and Information Management

Must Have Skills:

• Excellent verbal and written communication skills in English and French (BBB Equivalency or Higher)
• Demonstrated background leading teams to deliver Information Management & Information Technology (IM/IT) projects involving data analytics, network operations, cybersecurity, desktop support, or systems/application development.
• Demonstrated ability to provide comprehensive and technically sound advice to management, computer users and technical staff in specific technical and business analysis and process areas.
• Demonstrated ability in creating system and end-user documentation including requirements definitions, flowcharts, Gantt charts, data flow diagrams and training documents.

Nice to Have Skills:

• Demonstrated ability to analyze and understand the functionality of existing data analytics and reporting with the use of current/emerging tools & dashboards.
• Existing understanding of trade union and equity principles and understanding of the sensitive political and social issues within a trade union.