Intermediate Service Now Project Manager to manage the full life cycle of a ServiceNow Implementation project

Our client is looking for an Intermediate Service Now Project Manager to manage the full life cycle of a ServiceNow Implementation project.

Overview:

ServiceNow Project Manager Following rapid expansion of new client initiatives, the clients SaaS practice is seeking a skilled ServiceNow Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team.

Must Have's:

• 4-6 years of experience in Project Management, with specific experience in managing ServiceNow implementations with strong knowledge of project management principles, methodologies, and tools
• Experience in managing end-to-end IT service management projects, including system migrations and integrations
• Migration process from BMC Remedy to ServiceNow
• Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred

Preferred Skills:

• Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred
• Familiar with ITIL
• Bachelor’s degree in IT, Business, or a related field.

Responsible for, but not limited to, the following duties:

• Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
• Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
• Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
• Oversee the migration process from BMC Remedy to ServiceNow, ensuring minimal disruption to business operations.
• Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
• Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
• Ensure that the project meets all quality standards and aligns with the client’s business objectives and IT strategy.