Intermediate Technical Support Analyst to support & manage Microsoft 365 and SaaS collaboration tools & services.
S.i. Systems
Calgary, AB-
Number of positions available : 1
- Salary To be discussed
-
Contract job
- Published on November 19th, 2024
-
Starting date : 1 position to fill as soon as possible
Description
Our client is seeking an Intermediate Technical Support Analyst to support & manage Microsoft 365 and SaaS collaboration tools & services.
Must Have:
- 5+ years experience managing Microsoft 365 (SharePoint, OneDrive, Exchange Hybrid)
- Experience providing Tier I & II support for M365 & other collaboration tools
- Experience integrating M365 & Exchange
- PowerShell Scripting
Nice to Have:
- Power Automate
- Graph API
- Mining industry experience
Responsibilities:
- Manage Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Hybrid.
- Offer technical support escalation for users for Microsoft 365 services and SaaS collaboration tools.
- Handle Exchange recipient management and troubleshoot server application relay and user email issues.
- Integrate with M365 / Exchange and manage other SaaS solutions.
- Utilize PowerShell scripting, Power Automate, and Graph API for administrative tasks and automation.
Requirements
undetermined
undetermined
undetermined
undetermined
Other S.i. Systems's offers that may interest you