Junior Site Merchandising Analyst to analyze customer experiences on the ecommerce site in support of the merchandising and marketing teams- 29727

Duration: 13 months to start

Location: Mississauga (hybrid, 3 days a week)

Job ID: 29727

Responsibilities:

• Leverage data sources from web analytics, customer research, vendor partners, and industry reports to constantly improve customer satisfaction for a portfolio of categories, seasonal events, new programs, and corporate initiative
• Develop experiences in support of corporate marketing programs to ensure the website best reflects the core messages for our customers across all owned digital touchpoints
• Brief key delivery teams on elements required to bring experiences to life, and program manage those elements from strategy through to deployment
• Collaborate with technology teams to apply automation to ensure site experiences that are personalized, data-driven, and optimized to generate long term customer loyalty
• Utilize A/B testing as a key process to shape future site experiences and make data driven decisions
• Research, document, and maintain best practices for digital and mobile across key experiences
• Coordinate and integrate efforts through partnership with senior leadership in Merchandising, Marketing, and Technology

Must Haves:

• 2+ years of website analytics experience
• Analyzing customer journeys
• Basic reporting

Nice to Have:

• Ecommerce website analysis exp