Senior Business Analyst to lead the implementation of Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Order Management Sys

Senior Business Analyst to lead the implementation of Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Order Management Systems (OMS) within supply chain operations with a major retail client- 30038

Location: Mississauga (5 Days a Week Onsite)

Duration: April 28, 2025- Jan 31, 2026

Hours: 37.5 Hours Per Week

• We are seeking an experienced Business Analyst to lead the analysis, documentation, and implementation of Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Order Management Systems (OMS) within our supply chain operations. The ideal candidate will have a strong background in business analysis, system implementations, and supply chain replenishment, with a focus on optimizing transportation management, warehouse operations, order fulfillment, and inventory management through software solutions.
• Two of the roles will support Transportation Business area and 3rd role will support replenishment business area.

Key Responsibilities:

• Stakeholder Alignment & Requirements Gathering
• System Implementation & Integration:
• Lead and participate in the deployment of TMS, WMS, and OMS solutions to enhance warehouse operations, order fulfillment, and replenishment efficiency
• Integrate TMS, WMS, and OMS with ERP systems, inventory management tools, and other third-party applications.
• Optimize replenishment processes by ensuring seamless coordination between order management, inventory allocation, and warehouse operations.
• Use MS Office and draw.io to create reports and visual representations of system processes.
• Agile Delivery & Development Support:
• Create JIRA development stories with detailed acceptance criteria for User Acceptance Testing (UAT), replenishment workflows, and order lifecycle validation.
• Testing, Quality Assurance & Change Management:
• Oversee the Quality Assurance function to ensure the system performs as expected and adheres to quality standards.

Must Have:

• 7+ years of Business Systems Analysis experience as a Senior Business Systems Analyst.
• Minimum 3 years of hands-on Quality Assurance (QA) experience.
• Experience with JIRA, Confluence, MS Office, and draw.io for documentation and reporting.
• Knowledge of supply chain replenishment processes and best practices
• Proven experience in WMS, TMS, and OMS implementation, with a focus on optimizing inventory management, replenishment, and order fulfillment.
• Strong understanding of supply chain operations, including warehouse processes, logistics, and transportation management.
• Hands-on expertise in integrating OMS/WMS with ERP and other third-party systems to streamline business processes.
• Experience working in an agile environment, managing backlogs, and driving sprint execution using JIRA and Confluence.
• Experience working in a Retail/CPG or Distribution business

Qualifications:

• Agile methodology certification is an asset.
• Certified Business Analysis Professional (CBAP) is an asset.