Sr. Implementation (Solutions) Consultant – Payments API for our banking client

Location: Hybrid (2 days in Downtown Toronto office)

Duration: 12 months with the possibility of extension

• Strong project management skills, including leading client engagements and managing onboarding timelines.
• Excellent communication and documentation skills to interface with both technical and business stakeholders.
• 5 + years of experience in a client-facing technical consulting or delivery/implementation role.
• Hands-on experience with client API/ file base solutions onboarding and integration, particularly complex Payments solutions
• Solid understanding of ISO specifications, and client solution delivery
• Familiarity with the following payments systems: ACH, international wires (SWIFT), domestic wires (CA/LYNX, US Fedwire), EFT/CA Interac e-transfers
• Knowledge of financial services products and payment processing workflows

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• Facilitate kick-off meetings with clients, including stakeholder introductions, scope definition, and documentation distribution (e.g., Product/Developer Guides, ISO specifications, Swaggers).
• Define and document high-level timelines, including onboarding processes, client development, UAT, and go-live planning.
• Conduct ongoing project meetings, create agendas, distribute minutes, and track follow-ups.
• Lead specialized client sessions on certificates, encryption, and ISO specifications, addressing technical challenges and ensuring alignment.

• Oversee onboarding for Lower and Production Environments, including:
• Certificate provisioning and management.
• Distribution of Client ID, API Keys, and Endpoints.
• Encryption requirements and setup.
• Provide orientation to API specifications and technical documentation, including token/OAuth, encryption, and payment APIs.

• Collaborate with SMEs to develop and distribute UAT test cases, ensuring alignment with client-specific requirements.
• Coordinate Production Validation activities, including test schedules and expected outcomes, and provide production test data as needed.

• Serve as a liaison between Product and Technology SMEs, transferring knowledge on onboarding processes, API calls, and ISO/JSON specifications.
• Educate clients on API payloads and response handling (e.g., Pain.001, Pain.002, Camt.005).

• Develop and execute go-live plans in collaboration with business, product, and technology SMEs.
• Address production support issues, including certificate renewals, API connectivity, payment processing, and reporting/SFTP setup.