Sr. M365 Productivity Engineer - 5348

Duration: 6 months, possibility to extend

Location: Hybrid or remote

Job description

The M365 Productivity Engineer is a versatile team player, client advocate, and solution designer who thrives on solving complex business problems using industry-leading tools and innovative approaches. Focused on productivity and collaboration, the engineer will deliver world-class end-user experiences through cutting-edge Microsoft technologies

Responsibilities

• Assist the team with designing and delivering scalable, cost-effective, and secure technology solutions for end-user platforms and infrastructure that align with the global technology roadmap.

• As a subject matter expert, oversee engineering artifacts, roadmaps, service improvements, and feature enhancements while addressing technology knowledge gaps.

• As a technical lead, build, validate, test, and document solution designs while ensuring smooth operational transitions through knowledge sharing.

• Develop and maintain design specifications that meet technical, functional, and non-functional requirements, adhering to service definitions, geographical needs, and architecture/security standards.

• Implement infrastructure solutions to enhance management, stability, security, disaster recovery, and cost-efficiency in the global end-user computing environment.

• Maintain documentation for all technical services and solutions in compliance with accepted service design standards.

• Collaborate with operational teams to analyze incident and problem data for continuous improvement and capacity management.

• Interact with various IT teams (networking, servers, storage, security, service desk, and front-line support) to deliver optimal solutions.

• Execute projects in partnership with Sun Life EET Engineering Teams, including:

o LDAP move to LDAPS

o Decommissioning AD FS

o Implementing Entra ID P2 features and hardening security

o Optimizing Conditional Access Policies

o Reviewing Microsoft licenses and permissions

o Enhancing InTune functionality (documentation, company portal, OS patching, software deployment, driver deployment)

o Implementing Microsoft BitLocker

Qualifications / Preferred skills

• Advanced Office 365 setup and administration skills

• University degree/college diploma in related discipline(s) or equivalent work experience

• 7+ years of industry experience in the IT industry

• Experience with LDAP/LDAPS

• Experience with ADFS

• Advanced On-premise AD - specifically related to security

• Advanced Azure AD / Entra AD - specifically related to security

• Entra ID assessment and hardening skills

• Experience with Identity Management / SSO

• Experience with InTune

• Experience with Entra ID MFA

• Experience with Entra ID P2 features

• Experience with Conditional Access Policies

• Experience with Group Policies

• Office 365 Setup and Administration (Advanced)

• CrowdStrike - working knowledge to understand integrations and signaling with Office 365