Manager, Business Integration

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Business Integration Team connects different parts of the company (business partners) to our Canadian Shared Services (CSS) products and services. You will help with changes and growth of our products and services, supporting from the beginning through launching them.

What will you do?

• Lead a team of Change Integration Support Specialists. Manage team members demand, capacity and performance and provide support with integrations

• Plan new services and features, decide priorities, and oversee integrations through to completion

• Host meetings to show our business partners product changes

• Understand business partner needs, offer solutions, and translate solution into user stories and acceptance criteria

• Develop processes and tools used for integrations

• Apply methods and tools to understand, analyze and create solutions to business problems

• Find and execute continuous improvement ideas

• Stay informed of technology and tools within the organization and the industry to align with best practices to support an optimum client experience

What do you need to succeed?

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

• Strong communication skills

• Ability to analyze and understand data to provide insights and recommendations

• Understand our integration methods and risk management steps

• Great organization

• Knowledge across the company

• Excellent presentation and training skills

• Understand different stakeholders and their goals

• Proven relationship building and influencing skills - must be able to negotiate

• Ability to effectively organize and prioritize work

• Collaborate across multiple teams and stakeholders including senior leaders

Assets:

• Previous eSignature experience

• Previous Agile experience

• Previous people leader experience

• Previous project experience

What’s in it for you?

• Flexible Benefits from the day you join to meet the needs of you and your family.

• Pension, stock and savings programs to help build and enhance your future financial security.

• Wellness programs that support the three pillars of your health - mental, physical and financial.

Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP).

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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