Description
Day-to-day responsibilities:
Greet and welcome visitors in a friendly and professional manner
Answer incoming phone calls, determine the purpose of the calls, and transfer calls to the appropriate person or department
Provide accurate information and assistance to visitors, clients and employees
Maintain a clean and organized reception area, ensuring it reflects a professional image.
Manage and distribute incoming and outgoing mails, packages, and deliveries.
Assist with administrative tasks, such as data entry, filing and document preparation
Schedule and coordinate appointments, meetings, and conference room booking.
Handle and resolve customer complaints or escalate the to the appropriate person.
Adhere to security procedures by monitoring visitor access and issuing visitor badges.
Perform additional duties as assigned by the supervisor or management.
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Requested skills
Skills & competencies:
High school diploma or equivalent
Proven work experience as a receptionist, front desk representative or similar role is preferred
Strong verbal and written communication skills
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
Familiarity with MS Office Suite (Word, Excel, Outlook)
Exceptional organizational and time management skills
Professional demeanor
Ability to maintain confidentiality and handle sensitive information with discretion
Willingness to work in office 5 days a week
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Work experience (years)
0-2 years
Written languages
Fr : Advanced
En : Intermediate
Spoken languages
Fr : Advanced
En : Intermediate