136638 - Senior Manager, Clinical Services

Work Location
Windermere Care Centre
Home Worksite
00 - Excluded - VCHA
Labour Agreement
Excluded
Union
905 - Mgt/Excluded-VCHA (37.5 Hr)
Position Type
Baseline
Job Status
Temporary Full-Time
FTE
1.00
Standard Hours / Week
37.50
Job Category
Leaders & Corporate Support
Salary Grade
10
Min Hourly
CAD $59.59/Hr.
Max Hourly
CAD $85.65/Hr.
Shift Times
0800-1600/0900-1700
Days Off
Saturday, Stats, Sunday
End Date
1/1/2026
Position End Date - Incumbent
Position ends on the listed end date or upon the return of the incumbent.

Come work as a Senior Manager, Clinical Services with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Senior Manager of Clinical Services to join the Long-Term Care team at Windermere Care Centre. Apply today to join our team!

As a Senior Manager, Clinical Services with Vancouver Coastal Health you will:

• Be accountable for the effective and efficient delivery of health services for a significantly sized clinical program portfolio, encompassing multiple clinical programs/units.
• Be responsible for managing, coordinating and overseeing the overall delivery, planning, implementation and evaluation of acute care programs, providing leadership and direction for the operations management, utilization and risk management, and quality improvement of the clinical programs/units.
• Play a critical role in ensuring the program areas are linked with community health services to address the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.
• Lead a management and inter-disciplinary team, collaborate with other operational and medical leaders and co-workers as well as with key internal and external stakeholders to support the strategic and operational goals of the organization and achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.

Education & Experience

• Baccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses as well as ten (10) year's recent, related clinical and progressive leadership experience or an equivalent combination of education, training and experience.
• Current registration/membership with a recognized professional association.

Knowledge & Abilities

• Collaborates with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.
• Understands available resources for program/unit and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.
• Demonstrated excellent communication skills both verbally and in writing, to function within a complex interdisciplinary environment.
• Fosters collaborative working relationships to support the professional practice and ongoing development of staff and leaders.
• Promotes development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.
• Demonstrated supervision, leadership and facilitation skills.
• Demonstrated experience leading a team and fostering a respectful, motivating and supportive environment.
• Demonstrated Project Management skills.
• Facilitates, collaborates and negotiates for effective resolution to issues.
• Demonstrated ability to manage conflict effectively.
• Demonstrated computer literacy with current word processing, spreadsheet, email and database programs and the ability to utilize a computerized patient care information system required.
• Physical ability to perform the duties of the position.

MANAGEMENT COMPETENCIES:

Respect:

• You question actions inconsistent with our values.
• You treat people with fairness and respect independent of their status or disagreement with you.

Performance Excellence:

• You hire great people and expect great things from them.
• You inspire others with your thirst for excellence.

Learning Organization:

• You create an environment where people can flourish and grow.
• You seek what is best for the health system, rather than the best for yourself or your group.

Courage to Innovate:

• You challenge the status quo to improve quality and sustainability.
• You take smart risks and make tough decisions without agonizing.
  
  

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.