Screening Officer

Under the direction of the Supervisor, Administrative Penalty System Screening Officers will be responsible for the adjudication of Administrative Penalties. You will exercise discretion in reviewing penalties, applying relevant legislation, by-laws, and regulations (such as the Statutory Powers and Procedures Act, Municipal Act, and Highway Traffic Act) to make fair and reasonable decisions.
This role requires a combination of legal expertise, communication skills, sound decision making skills and the ability to foster positive relationships with internal and external stakeholders.

The successful candidate will:

Review and Decision-Making Skills:
• Conduct in-person and electronic reviews of Administrative Penalties
• Provide clear, well-reasoned written decisions, including setting out reasons for varying, affirming, or canceling the Administrative Penalty

Legislative and Regulatory Knowledge:
• Identify, apply and interpret applicable legislation, regulations, policies and procedures.

Public Education and Communication:
• Educate and provide information to the public concerning City by-laws, policies, regulations and the Administrative Penalty System (APS) process and procedures
• Communicate using a variety of conflict resolution strategies

Integrity and Fairness:
• Act with integrity and honesty and ensure procedural fairness
• Exercise decision-making authority and discretion fairly and reasonably and in accordance with the law.

Training and Mentoring:
• Participate in and provide training and mentoring as required.

Project Participation:
• Participate in and contribute to projects and initiatives.

Education and Experience:
• Post-secondary degree or diploma in a relevant field (e.g., Paralegal Studies, Court and Tribunal Agent Program, Law Clerk) or an equivalent combination of education and experience
• At least 3 years of experience in interpreting and applying legislation, by-laws, policies, regulations, and/or Administrative Penalty System processes and procedures.

Legal and Administrative Expertise:
• Strong understanding of relevant City by-laws, legislation, and regulations.
• Apply, interpret, and ensure adherence to relevant legislation, regulations, and by-laws (e.g., Statutory Powers and Procedures Act, Highway Traffic Act, Traffic/Parking By-laws). Ensure decisions align with these legal frameworks.
• Proven knowledge and experience in administrative law and adjudicative processes, including conducting hearings in a tribunal setting.

Analytical and Decision-Making Skills:
• Demonstrated ability to handle confrontational situations with tact, diplomacy, and conflict resolution skills. *
• Proven expertise in decision-making, critical thinking, and maintaining a fair and transparent adjudication process.
• Excellent written and verbal communication skills, with an ability to communicate complex legal concepts to the public clearly.
• Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently in a fast-paced environment.

Communication and Interpersonal Skills:
• Exceptional written and oral communication skills.
• Ability to foster communication, collaboration, and positive relationships with clients and colleagues.

Organizational and Time Management Skills:
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment while serving the public effectively
• Proven time management skills to handle complex and competing priorities.

Technical Skills:
• Proficiency in MS Office applications
• Familiarity with City Admin and Gtechna software is considered an asset.

Additional Attributes:
• Ability to work effectively under pressure and adapt to changing priorities.

What We Offer:
• A progressive work environment promoting work/life balance and professional growth.
• A defined benefit pension plan and a comprehensive health plan with life and disability insurance.