Sr. Change and Communications Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

What will you do?

• Collaborate across teams to support the design, development, and implementation of internal change and communications strategies related to digital transformation.
• Provide direct support in the delivery of the various change management deliverables
• Develop, update and maintain integrated change plans.
• Continue to build “change management” culture, which can be done through maintenance of the Change Management Resource Centre as needed, Workplace posts etc.
• Monitor, track, and share new digital and social trends, tools, and platforms to connect with our strategies.
• Bring Client and Employee stories to life through case studies and other content formats.
• Identify and partner with internal subject matter experts across the global coaching organization - provide support for team building events/ Town Halls and communities.
• Reach out to key stakeholders for interviews and sound bites to support content.
• Experiment with different content distribution methods such as audio, video, text, illustrations, etc. to inspire action.
• Proactively seek out storytelling opportunities and create plans to generate content.

What do you need to succeed?

• Five or more years of change experience relevant to the accountabilities listed above.
• A post-secondary or equivalent degree with a focus in one of the following: - Arts, Communications, Public Relations, Journalism, Marketing or Business.
• Strength of experience to make change "stick" and provide proactive change activities with agility and impact.
• Ability to craft a communication strategy and plan.
• Ability to simplify complex or technical concepts into easy-to-understand plain language.
• Experience with several of the following: Adobe Creative Cloud (Audition, Illustrator, InDesign, Photoshop, Premiere Pro), Canva, Confluence, Jira, Miro.
• Demonstrated experience creating short- and long-form content, infographics, blog posts, case studies, newsletters, and storybooks.
• Deep understanding of the relationships between message, audience, and context.
• An interest in digital innovation and technology.

Not necessary, but considered an asset:

• Interest or experience in the financial services industry.
• Familiarity with agile delivery methodologies.
• Experience with executive/senior management communications

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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