Operational Priorities Specialist

The Alcohol and Gaming Commission of Ontario (AGCO) is a dynamic, innovative regulatory agency responsible for delivering comprehensive regulatory oversight of Ontario's gaming (igaming, casino, lottery, and charitable gaming), horse racing, and cannabis sectors alcohol, cannabis, gaming and horse racing industries. We work every day to deliver first-class regulatory services to ensure the industries we regulate are conducted with honesty, integrity, and in the public interest.

The Operational Planning, Priorities and Performance Branch (OPB) has been created with one overriding purpose - to ensure that the Operations Division is identifying, diagnosing, and successfully addressing our most pressing operational priorities across all lines of business on an ongoing basis. This will be done by building and operationalizing a dedicated operational planning, priorities and performance team which. The Operational Performance team will have the mandate of driving the Operations Division's efforts to achieve performance goals.

The Operational Priorities Specialist's primary role is to identify, develop, recommend, and coordinate the execution of the annual operational priorities plan items and priority compliance projects.

Position Location: Head Office, Toronto, ON; Hybrid

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?The successful candidate will:

• Analyze and critically evaluate problem statements gathered from multiple sources, identify patterns/trends, and reconcile conflicts.
  
• Define desired future state, establish clear goals, develop KPIs to evaluate the performance of the compliance plan, and develop solutions/interventions.
  
• Partner with divisional colleagues to understand, analyze and identify significant risk concentrations, harms, or patterns of non-compliance, novel, emerging, or previously unrecognized risks in relevant sectors.
  
• Elicit business requirements, from business areas, using interviews, document analysis, workshops, surveys, site visits, business process descriptions, cases, scenarios, business analysis, and task and workflow analysis.
  
• Draw conclusions from research and analysis and develop solutions for implementation.
  
• Develop tailored compliance plans for priority-driven special projects.
  
• Conduct research and recommend improvements to the risk and compliance performance assessment approaches.

How do I qualify?The ideal candidate will have:

• Post-secondary education accompanied by relevant work experience.
  
• Education and/or demonstrated experience in the principles of risk management.
  
• Superior analytical skills with experience reengineering business processes.
  
• Understanding of the compliance and risk management fundamentals.
  
• Knowledge of the regulatory principles and best practices (e.g. Sparrow principles).
  
• Sound knowledge of the Liquor, Cannabis & Gaming Acts and Regulations.
  
• Tact, discretion, and political acuity during consultations with internal and external stakeholders.
  
• Excellent organizational skills with the ability to prioritize work to meet time-sensitive deadlines.
  
• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

To apply to this vacancy please submit your application online at our Careers webpage located at http://www.agco.ca/careers by November 29, 2024.

The AGCO is an inclusive and equal opportunity employer.The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario's Human Rights Code. Disability related accommodation during the recruitment process is available upon request.

Additional Information:

Note:

• This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

Collection of Information

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Friday, November 29, 2024 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.

Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca