Senior Business Analyst to support with end-to-end future state business design and implement for a business (Claims) transformation program. 131354

Our Public Sector client is seeking a Senior Business Analyst to support with end-to-end future state business design and implement for a business (Claims) transformation program. 131354

12 months contract, 3 days/week in office

Must Have:

• 7+ years of experience working as a Business Analyst supporting end to end Business transformation project/program within Public sector
• Experience with facilitating workshops to document current state (processes and operating model), requirements, future state (processes and operating model, process mapping)
• Experience with creating user stories; epics; input into metrics, KPIs, and report design; input into change impact assessments; input into communications and training materials; etc.
• Lead implementation of business design with business operations and transition team to ensure that outcomes are achieve and make adjustments as required.
• Lead development of approaches, plans, templates, etc. to ensure required deliverables will be achieved; manage risks, issues, etc.; and report on progress towards outcome.

Nice to Have:

• Knowledge of the claims process end-to-end

Responsibilities:

• Understand vision and strategy and conduct data analysis and modelling to identify, analyze, and scope potential ideas and opportunities (i.e., changes to future state to achieve outcomes) with business operations
• Prepare for and facilitate workshops to document current state (processes and operating model), requirements, future state (processes and operating model) to ensure that target outcomes will be achieved
• Work with technology team to translate business requirements into technology requirements to ensure technology solution will achieve business needs
• Work with transition team to develop change impact assessment, communications, learning, materials for change tactics, and support implementation of future state business design and operating model
• Work with benefits measurement and reporting team to develop metrics, KPIs, and reports that will measure benefits following implementation of future state design