Senior Business Process Engineer to support with end-to-end future state business design and implement the benefit analysis for a business transformation p

Our Public Sector client is seeking a Senior Business Process Engineer to support with end-to-end future state business design and implement the benefit analysis for a business transformation program. 133018

9 months contract, 3 days/week in office

Overview:

Highly motivated and experienced Business Process Engineer to support our enterprise measurement & experimentation team. The successful candidate will play a key role in connecting business processes with meaningful measurement practices, identifying gaps in current metrics registry, and supporting the standardization of enterprise measurement practices. The successful candidate will collaborate across business units to document business processes, identify where and how measurement occurs, and align those measures with our enterprise metrics registry and broader metrics inventory. A key part of this role involves mapping relationships between measures-including how they cascade from strategic to operational levels, how they interact within processes, and where ownership and automation lie.

Must Have:

• 7+ years of experience working as a Business Analyst supporting end to end Business transformation project/program within Public sector
• Experience with facilitating workshops to document current state (processes and operating model), requirements, future state processes and operating model, process mapping
• Experience with process and data visualization tools (e.g., Visio, Lucidchart, Miro, Power BI)
• Experience with leading development of approaches, plans, templates, etc. to ensure required deliverables will be achieved; manage risks, issues, etc.; and report on progress towards outcome.
• Experience with analyzing vast, unstructured data, organize it effectively, and derive insights to support informed decision-making.
• Work with operations and benefits and measurement team to design metrics, KPIs, and reporting that will measure effectiveness of business design to ensure benefits will be realized.
• Strong understanding of enterprise performance measurement principles and practices

Nice to Have:

• Experience in performance measurement, experimentation design, or evaluation.
• Knowledge of measurement frameworks such as logic models or KPIs linked to operational outcomes.
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies
• Experience in complex, data-rich environments such as financial services, healthcare, or government

Responsibilities:

• Collaborate with business units to document and analyze current-state business processes using standard process mapping techniques.
• Identify and document measurement within processes, highlighting gaps or inefficiencies.
• Cross-reference each process with the enterprise metrics registry to ensure accuracy, completeness, and alignment.
• Map measures from the metrics registry to the enterprise metrics inventory, capturing key attributes such as: oversight, automation, targets, ownership etc.
• Map relationships between measures, including: hierarchies, dependencies (inputs, outputs, outcomes), shared data sources, etc.
• Identify measurement gaps by role and recommend improvements to ensure all levels of the organization have visibility into relevant metrics.
• Collaborate with business, data and analytics teams to improve how measures are integrated into workflows and aligned with enterprise strategy.
• Contribute to a growing library of standardized documentation to improve enterprise measurement consistency.