Manager, Transitions
Société Financière Manuvie
Oakville, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
- Publié le 20 août 2024
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Date d'entrée en fonction : 1 poste à combler dès que possible
Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Job Description
Responsibilities
Support the development of sales & support strategy
Contribute to the identification and prioritization of growth, service, efficiency, compliance, and profitability related initiatives across sales functions
Identify best in class advisor training programs & processes/systems for transitioning of assets
Support our advisor recruiting and onboarding programs
Provide ongoing feedback and benchmarking on competitor pricing, products, and services
Develop various teams on including “customer-centricity” in everything we do
Communicate high-level implementation timelines for key initiatives through identification of cross-channel and other functional areas’ impacts, priorities, and dependencies
Manage multi-disciplinary projects to support sales & support strategies
Defining business requirements, defining streamlined processes and preparation of business case proposals
Securing consensus and co-operation from regional sales leaders, senior management, and other functional leaders
Developing implementation strategies and project plans including resource requirements
Manage delivery of projects to regional sales teams / advisors
Coordination of project tasks with all impacted parties
Communication of plans, timelines, required actions, and expected outcomes
Implement appropriate organisational change processes
Manage reporting to track/monitor progress
Develop and distribute reporting on progress of projects/initiatives
Develop Advisory Services sales & support scorecards/dashboards
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
5+ years in a role with direct interaction with advisors/assistants
5+ years’ experience in the financial services industry preferably with an IIROC or MFDA firm
Confirmed project management and analytical skills
Shown ability to implement and deliver solutions in complex environment with challenging resources & constraints
Shown ability to effectively communicate issues, options, and recommendations to senior management
Extraordinarily strong interpersonal, negotiation, influencing and relationship management skills
Superior organizational, planning and priority management skills
Ability to thrive in a high profile, high pressure environment with time-compressed deadlines and limited resources
Post-secondary degree
Confirmed focus on customer service
Nice to have: Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture: We lead with our Values every day and bring them to life together.
Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
Continuous innovation: We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship: We build a business that benefits all collaborators and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Salary range is expected to be between
$81,450.00 CAD - $146,610.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
Exigences
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