Manager, AML Compliance

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife Investment Management is the Global Wealth and Asset Management (GWAM) segment of Manulife Financial Corporation. We manage assets on behalf of other segments, institutions and private clients which provides increased scale and further value to the broader Manulife organization.

The Manager, AML/ATF Program Management is responsible for supporting compliance with the anti-money laundering and anti-terrorist financing (AML/ATF) obligations on behalf of Global Wealth & and Asset Management. This role is positioned in the Global Chief Anti-Money Laundering Officer’s Office, reporting to the Director, Global AML Compliance.

The Manager will be responsible for the day to day management of the GWAM AML Program, confirming compliance with Manulife’s Global policies and standards, while addressing the diverse regional and functional business needs of the organization across Canada, US, Asia and EMEA regions.

Position Responsibilities:

Decision Authorities:

• The role is expected to make operational decisions related to the day-to-day management of the Global Wealth and Asset Management AML Program, providing feedback, resolution, advice, and guidance and to escalate where necessary.

People:

• Act as the Segment AML relationship manager for Business Unit Compliance and operations, acting as the primary contact on GWAM AML issues, analysis, case interpretations and AML processes.

• Provide leadership and effective AML compliance program management for GWAM associates.

• Develop, support and monitor AML training program for key control persons and AML system users.

• Oversee AML, ATF, Sanctions and anti-corruption reporting, ensuring timely and accurate submission of required internal and external reports.

• Stay current on money laundering, sanctions and terrorist financing issues, including policies, procedures, regulations, industry best practices, and trends.

Process:

• Manage advanced case management processes, ensuring thorough investigation and documentation of AML-related cases to an acceptable audit standard. Prepare case reports outlining investigation activity, risk assessment, and recommended remediation actions including regulatory reporting where required.

• Conduct and oversee the Global Annual Self-Assessment for GWAM, gathering information and providing data within prescribed timelines.

• Identify and disseminate newly imposed or amended AML, ABC, ATF and Sanctions regulatory requirements, assess potential impacts on GWAM, and recommend appropriate governance and control processes.

• Identifying where policies and procedures can be optimized, including automation, to limit AML and other risks for which GWAM may be exposed and to improve the customer experience. Ensure business areas implement AML controls, processes, and procedures consistent with the global AML program.

• Oversee the implementation, and delivery of AML testing within GWAM to assess compliance with regulations and ensure the adequacy of related controls.

Systems:

• Provide input, direction, and support to business units regarding the strategic approach to IT and other solutions within GWAM (e.g., risk management monitoring tools).

• Oversee the watchlist management processes to confirm systems are aligned with regulatory requirements, timeliness of alert adjudication, and management reporting.

• Manage logging, tracking, and resolving issues, regulatory changes and corrective actions in the integrated risk management system.

Change Management:

• Ensure AML requirements are clearly outlined within any respective project scope and AML-sponsored projects/initiatives are delivered within prescribed timelines.

• Lead the implementation of system enhancements to improve AML compliance and operational efficiency.

• Engage in continuous improvement initiatives to enhance the effectiveness of the AML program.

Key Shared Accountabilities:

• Engaging with Business Unit Compliance Officers, use judgment and knowledge of money laundering patterns to identify and assess issues, suspicious transactions and conduct requisite investigations and make recommendations as to the appropriate course of action.

• Prepare case reports for review outlining the risk assessment and recommended remediation actions.

• Where necessary and/or appropriate prepare regulatory reporting within prescribed timeframes to ensure compliance obligations are met.

Required Qualifications:

• 5+ years of AML/ATF Financial Services related experience, is preferable.

• Experience in Risk and Controls, and the ability to provide guidance on the implementation and suitability of required controls.

• Detail oriented, able to handle multiple tasks, and adapt quickly to changing business needs to meet deadlines. Flexible to collaborate with colleagues across time zones.

• Anti-Money Laundering, Anti-Terrorist Financing, Sanctions experience

  • Ability to work and engage productively with other AML professionals across the globe.

  • Strong knowledge of Manulife wealth products, processes and systems is an asset.

  • Understanding of Anti-Money Laundering and Anti-Terrorist Financing Laws in Canada, US, EU, UK and countries in Asia.

• CAMS and/or ACFCS certification is an asset.

• Ability to write clear and concise reports for senior management consumption.

• Strong critical thinking and analytical skills.

• Strong time management with ability to take responsibility and operate independently to ensure that AML compliance objectives are achieved.

• Solid relationship management skills: ability to develop and maintain relationships with internal and external stakeholders.

• Ability to deal effectively with contentious issues.

• Technologically savvy - ability to learn and navigate multiple systems.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’adaptation raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région principale

Semaine de travail comprimée

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.