VP, Head of Communications, Manulife Wealth and Asset Management

This position will shape and deliver a bold vision for communications supporting Manulife Wealth and Asset Management globally. Manulife Wealth & Asset Management is the global investment, financial advice, and retirement plan services segment of Manulife Financial Corporation, serving over 19 million individuals, institutions, and retirement plan members worldwide.

This position will report to the Global Chief Communications Officer and the President and CEO of Manulife Wealth and Asset Management and will be a senior member of both the Global Communications and Manulife Wealth and Asset Management leadership teams.

This role will be responsible for the following portfolio of work across Manulife Wealth and Asset Management: media relations, CEO communications, colleague communications, colleague events, thought leadership, executive visibility, and reputation management. This role will lead a team of direct reports dedicated to Manulife Wealth and Asset Management while also convening teams across our Global Communications organization to integrate and scale our delivery.

Responsibilities:

• Shape and deliver a strategic communications vision internally and externally that articulates a clear and compelling point of view aligned with the Manulife Wealth and Asset Management strategy globally. Build out a dedicated CEO Platform, a fulsome Thought Leadership and Executive Visibility strategy leveraging expert voices across the business, and sustained and integrated communications support across our retirement, retail, and institutional channels. Align this strategy with Global Communications functional priorities and ways of working.

• Be a strategic advisor on communications and reputation for the Manulife Wealth and Asset Management's CEO and leadership team. Bring timely, relevant, and actionable perspectives pertinent to promoting and defending our reputation within the global wealth and asset management industry to the CEO and leadership team.

• Lead reputation management efforts for Manulife Wealth and Asset Management, working closely with Marketing, Risk, and Government Relations/Legal counterparts to define, elevate, and act upon reputation risk and opportunity.

• Develop, strengthen, and manage strategic relationships with top-tier media, industry analysts, and influencers. Leverage relationships to secure strategic media opportunities that advance Manulife Wealth and Asset Management's business objectives. Represent Manulife Wealth and Asset Management as a primary external spokesperson. To support these efforts, manage relevant agency and internal team members' priorities globally.

• Lead communications for various change management projects such as transformation, crisis management, partnerships, and mergers and acquisitions.

• Lead colleague communications and engagement, ensuring our global team understands and believes in the business strategy and direction of the organization. Working together with Global Practice Areas in Global Communications, build creative content across all relevant internal channels to help tell our story.

• In partnership with Strategy and Finance, support the communications needs of the CEO for quarterly earnings, board presentations, and presentations or events with other audiences as needed.

• Ensure timely delivery of the communications team's commitments and report clearly to stakeholders on progress made against the communications strategy, highlighting necessary pivots and investments appropriately.

• Lead, engage, and inspire a dedicated team of professional communications across Canada, the US, the UK, and Asia, clearly setting priorities and managing execution against strategy.

Pivotal Experience and Expertise:

• Significant Wealth and Asset Management Industry Experience: The candidate should have an expert-level understanding of business and political dynamics across the global wealth and asset management industry, with specific experience in retail, retirement, and institutional channels.

• External Communications Expertise: The candidate will bring significant external communications expertise (at least 10 years of specific experience with media relations, issues management, and thought leadership, and a substantial track record with media).

• Communications Leadership: Deep experience cultivating, developing, and leading a multi-faceted communications function with solid knowledge and exposure to highly regulated or financial services businesses.

• Executive Communication/Stakeholder Management: Experience communicating with and gaining buy-in from a broad range of stakeholders and experience collaborating and working closely with stakeholders to achieve business goals.

• Global mindset: Experience in senior leadership working within a global organization. Experience leading both direct and indirect/matrixed teams that are culturally and geographically diverse.

Leadership Capabilities

• Drive for Results - Ability to drive execution, continuously improve the core, and reallocate resources at pace.

• Shape Strategy - Ability to anticipate & interpret market changes, envision the future, and decide strategic priorities.

• Inspire & Influence - Ability to co-create meaning and purpose, engage and energize the organization, and lead through influence.

• Build Talent & Teams - Ability to develop talent, build and develop teams, and strengthen organizational capability.

• Disrupt & Challenge - Ability to create possibilities from new thinking, generate disruptive change, and lead change.

• Leads Innovation - Ability to experiment, collaborate across boundaries, and scale and invest in new ideas.

• Customer Focus - Ability to understand and shape customer needs, create distinctive value for customers, and build deep customer relationships.

Agility and Potential

• Foresight - Ability to Simplify Complex Problems, Develop Creative Solutions, and Thinking Dexterity.

• Learning - Demonstrate a high level of Self-awareness. Curious, open-minded, and courageous.

• Adaptability - Demonstrate a high level of authenticity and empathy. Able to flex and transform.

• Resilience - Has an ownership mindset. Able to persist and sustain energy in the face of challenges. Act with purpose and integrity.

Culture Impact

• Own it - We feel empowered to make decisions and take action to deliver our mission.

• Think big - Anything is possible. We can always find a better way.

• Share your humanity - We build a supportive, diverse, thriving workplace.

• Get it done together - We're surrounded by an amazing team. Do it better by working together

• Obsess about customers - We predict their needs and do everything in our power to satisfy them.

• Do the right thing - We act with integrity and do what we say.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’adaptation raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région principale

Semaine de travail comprimée

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.