Analyst, Sales Compensation and Incentives, 6 months contract

The Sales Compensation and Incentive Analyst is responsible for the execution and administration of our compensation, sales incentive plans and request for relief requests. Providing reporting on results and investigating commission related inquiries. The successful candidate will leverage analytical skills, customer service, and business acumen in the delivery of compensation payments. The role has a heavy emphasis on supporting the administration and execution of our sales incentive plans and request for relief requests, but it is an opportunity to work with many cross-functional teams from Sales, Sales Operations, People & Culture, Business Intelligence & Finance.

Key Responsibilities:

• Support in the administration and execution of SOTI Request for Relief adjustment requests
• Review, investigate, record, track and resolve Request for Relief cases
• Reconcile and validate RFR treatment from multiple sources to ensure adjustments accuracy
• Participate in the payout review process with Sales Leaders and Finance
• Assist with SOTI Sales Incentives automation initiatives
• Assist with monitoring and addressing adjustment inquiries from Sales Compensation inbox
• Liaise with the Business Intelligence team on generation of Post RRF report, system fixes and data updates
• Participate in cross-functional meetings with Sales, Sales Operations, Finance and BI to understand and resolve RFR and compensation issues
• Implement proactive solutions and identify new processes to reduce common RFR inquiries and escalations
• Partner with Salesforce team to make updates and
• Create and update process documentation on Sales Compensation workflows
• Support team with ad hoc reporting, analysis and projects as needed

Experience You’ll Bring

• Bachelor's degree/college diploma in Business Administration, Finance or another analytical discipline.
• 2-3 years related experience with sales compensation administration
• Expertise using Excel to analyze large data sets (i.e. formulas building, pivot tables, VLOOKUPs)
• Attention to detail and accuracy
• Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment
• Strong problem-solving and process improvement skills
• Strong communication skills to explain sales compensation to all levels of the organization from front line employees to the executive leadership team
• Familiar with Salesforce and Power BI is an asset
• Experience in the SaaS B2B industry is an asset

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.