Enterprise Strategic Learning & Organizational Development

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The Head of Enterprise Strategic Learning & Organizational Development is responsible for the strategy, design, development and execution of BMO’s enterprise learning programs and organizational development programs. As a subject matter expert, you serve as a key thought partner to the organization on the learning needs and development solutions required to deliver on BMO’s enterprise strategy. You are responsible for the seamless execution of learning and performance-focused programs to the entire organization as well as need based facilitated interventions. This entails developing, promoting, maintaining, and actively managing a portfolio of learning curriculum and enterprise learning strategic initiatives while ensuring the effective and efficient execution of all elements including strategy development, program development, change management and communications. Reporting to the Head of Culture, Leadership & Enterprise Development, this individual serves as a key member of the leadership team, contributes to setting the strategic direction for the functions overall, informing and shaping the vision, strategy and execution of programs and initiatives to drive enterprise development.

Accountabilities:

• Develops and implements enterprise learning approaches, driving learning evolution and maintaining an understanding of world-wide trends, as emerging technologies and the pace of change transforms the environment, and the capabilities required to succeed.

• Designs and builds learning strategies to support BMO’s enterprise learning objectives and oversees design and delivery of learning interventions.

• Manages the design, execution, and measurement of key enterprise learning programs.

• Builds and maintains a program evaluation regime to monitor overall learning effectiveness and ensure learning content and interventions are guided by data-based feedback.

• Develops and maintains relationships with senior leaders across the enterprise to keeps abreast of their priorities, current and planned initiatives, and provides ongoing insights and expert advice on learning opportunities to drive performance higher.

• Partners with learning leaders in each group and across BMO to understand planned learning priorities in support of a cohesive learner experience.

• Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met, and service costs are kept within budget.

• Leads a team of learning experts in the successful execution of the strategic roadmap and desired business results, team development and team dynamics management.

• Develops team members, plans for succession, and fosters a high-performance culture while leading and mentoring a high performing team.

• Promotes and supports the Bank’s risk culture ensuring employees understand their accountabilities for risk-taking activities, promotes an environment of open communication and effective challenge, and establishes the “tone from the top” through leading by example while complying with the Bank’s Risk Appetite framework.

• Leads, promotes, and reinforces the Bank’s customer focus to support our vision; personally, role models customer focus; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.

Qualifications:

• Typically, 15+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Experience in learning design and facilitation - Expert.
• Program management skills - Expert.
• Attention to detail with a focus on execution - Expert.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills - Expert.
• Analytical and problem-solving skills - Expert.
• Influence skills - Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - Expert.
• Able to manage ambiguity.
• Data driven decision making - Expert.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.