Manager, National Labour Relations

• Pay Type Salary
• Min Hiring Rate $92,600.00
• Max Hiring Rate $118,000.00

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratorytests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports to: Director, Labour Relations

Purpose of the Role:

The Manager, Labour Relations will work collaboratively with Human Resources, People Leaders and Unions across LifeLabs to support the development and implementation of LifeLabs Employee and Labour Relations strategy and plan in Ontario.

The Manager, Labour Relations is a subject matter expert and trusted advisor to business leaders and HR in the application, interpretation, and implementation of collective agreements across LifeLabs’ Ontario business. As a critical part of the LifeLabs Employee and Labour Relations COE, the Manager Labour Relations is responsible for developing communication, learning, tools and guidelines for HR and People Leaders to support the overall Employee and Labour Relations strategy.

This dynamic and high impact position is perfect for someone looking to be involved in all facets of labour relations including acting as lead negotiator. It is an opportunity to strengthen collaboration, communication, influence, financial acumen and strategic thinking. The role reports to the National Director, Employee and Labour Relations for LifeLabs.

LifeLabs operates under a Hybrid workforce model. Further details will be provided during the interview stage.

Accountabilities:

• Contribute to the development and implementation of LifeLabs’ Labour Relations strategy for Ontario.
• Provide labour relations expertise and advice to business and human resources in addressing initiatives with possible LR impact; advise leaders on risks and provide strategic recommendations that apply business objectives and human resources best practices to address labour relations issues.
• SME for all Collective Agreements in Ontario ensuring understanding and consistent interpretation.
• Prepare and present reports summarizing developments in collective bargaining, changes in legislation, workforce initiatives, grievance and arbitration performance; identify trends, consider broad implications and potential risks across all parts of the workforce and make recommendations.
• Involved with the full cycle of the Collective Bargaining process including serving as Lead Negotiator for bargaining units in Ontario.
• Gather input and conduct analysis to collective bargaining mandates/proposed terms and work in partnership with Finance, Total Rewards and Human Resources to ensure that the collective agreement terms align with LifeLabs financial and human resources objectives and support the People strategy.
• Lead planning and implementation of Labour Councils and involve business leaders and HR appropriately.
• Develop and implement tracking of grievances, arbitrations and ER issues; proactively identify trends, implement metrics and develop and implement reporting and/or dashboards for senior leaders to inform, proactive program development and risk mitigation.
• Lead and develop a grievance management process ensuring alignment in approach and tactics and consistency across HR team.
• Collaborate with the LifeLabs Talent Leader to design and implement initiatives that provide managers with the skills and tools necessary to effectively manage in a unionized environment, increase employee engagement, and develop resilience and adaptability.

Minimum Hiring Requirements:

• Bachelor’s degree or equivalent in Business, Human Resources or Industrial Relations.
• 7 or more years’ experience in a human resources role in a unionized environment with a minimum of 5 years leadership experience in labour relations in a complex unionized environment.
• Experience leading union negotiations, chairing grievance meetings, and preparing complex cases for arbitration.
• Solid knowledge of Human Resources policies and procedures, and employment-related legislation (Labour Relations Act, Pay Equity Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, Hospital Labour Disputes Arbitration Act, etc.).
• Demonstrated ability to conduct data analysis (cost/benefit), interpret information, resolve complex issues and prepare recommendations and proposals that support business objectives
• Proven track record in building strong relationships with executives/senior leaders, with the ability to provide robust recommendations, coach, influence and drive change in pursuit of best practice.
• Understanding of change management principles and experience leading change efforts
• Strong problem identification and resolution skills..
• Excellent communication skills with strong ability to build executive summaries.
• Excellent written/verbal communication, analytical, organizational and interpersonal skills.
• Proficiency in critical thinking and problem solving.
  

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LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!

• Etobicoke, ON, Canada