Senior HR Coordinator, PC Financial & Services

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

When you hire great people, great things can happen.

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team-we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

This role will support the designated client group(s). The Sr. HR Coordinator will support the HR team by coordinating and following through on various Human Resources activities and projects including Company-wide Human Resources programs/initiatives.

Please note Loblaw's Return to Office Policy, effective October 2024, is 4 days in the office.

What You'll Do:

• Front line representative for colleague’s questions or concerns in assigned client group

• Support the roll out of various HR programs/initiatives (i.e., assessments, culture, colleague engagement survey and HRIS program).

• Provide advice, direction, and support to the client group in employee relations issues, including company policies & procedures, recruitment & selection strategy, performance management, job evaluations, terminations, training & development, and benefits administration.

• Day to day partner with client group to provide advice and counsel to colleagues on HR related issues and concerns.

• Provides guidance, direction, and advice to the client regarding employment related issues including but not limited to the interpretation of company policies & procedures, recruitment, training & development, and benefits administration.

• Resolve sensitive colleague issues. Research answers and make inquiries of HR related issues.

• Compile data for compensation recommendations and partner with the compensation group to manage the administration for the annual incentive and merit review process for the client.

• Ensure legal compliance by assessing and implementing applicable HR federal and provincial requirements; conducting investigations; maintaining records and representing the organization at hearings.

• Contribute to continuous improvements & best processes to influence human resources strategies.

• Resolve necessary payroll inquiries as the need arises.

• Assist HR team with research, analysis and implementation of programs, reports and projects as required.

What You'll Need:

• Post-secondary education preferably in Human Resources and acquired (or working towards) HR Management Certification.

• 3 - 5 years progressive HR experience, coordinating departmental programs and initiatives is a definite asset.

• Ability to interact with all levels of the organization.

• Strong integrity with ability to maintain confidentiality and manage highly sensitive information.

• Strong digital literacy required in MS Office (Excel, Word, Power Point, Outlook).

• Exceptional interpersonal, communication (written and verbal) and problem-solving skills.

• Customer focused and able to nurture positive customer relations.

• Highly organized and has a high degree of attention to detail.

• Strong analytical skills and superior ability to problem-solve.

• Exceptional dedication to customer service with sound sense of urgency.

• Highly motivated, self-starter, requiring little direction.

Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.