Manager/Sr. Manager, Information Risk Management

The Opportunity

We are actively seeking an experienced Manager/Senior Manager to join our GRC Integration team within Information Risk Management (IRM). In this role, you will serve as an Archer Champion for IRM and drive risk initiatives to successful implementation.

You will be an integral part of a dynamic IRM community, collaborating with over 150 information risk professionals and hundreds of other information security and business continuity professionals across all our locations. As a member of our team, you will have the opportunity to contribute to a world-class company known for its commitment to diversity, competitive benefits, community involvement, and work-life balance.

Your contribution as a GRC Integration Manager will be to engage and work with stakeholders from 1st Line of Defense (LOD) and 2nd LOD on various risk initiatives by gathering requirements, documenting process workflows, testing Archer configurations and training staff on usage of Archer all the while keeping the strategic usage of Archer for risk management and governance at the forefront.

You will report to the Senior Director, GRC Integrations within the 2nd LOD Information Risk Management organization.

How will you create impact?

• Support Archer initiatives by documenting requirements, process flows, and conducting user acceptance testing, while representing information risk management in key internal forums.

• Provide subject matter expertise to Archer users through communication of best practices, knowledge documents, training sessions, and engagement platforms such as Yammer and SharePoint.

• Act as a liaison between stakeholders and Archer support teams to ensure solutions meet business requirements.

• Influence and negotiate with stakeholders to meet IRM requirements and timelines.

• Advocate for the usage of Archer to capture key processes, risks, and controls, and collaborate with stakeholders to increase adoption.

• Develop knowledge of the services and operating model of the 1st line and 2nd line governance and assurance teams across all segments.

• Advocate for a strong information risk culture and work with the business to reinforce accountability and transparency across the organization.

• Enable more robust 2nd Line oversight and challenge by proposing Archer capabilities and solutions to our IRM stakeholders.

What we are looking for?

• 5+ progressive experience in information risk management, operational risk management, or IT audit with most of that time spent in a large, complex organization

• Experience using a GRC platform is essential, with Archer experience preferred

• Proven ability to work with multiple stakeholders across functional groups

• Experience documenting business requirements, process flows, working with agile teams and interacting with system solution architects is a plus

• Strong communication skills and the ability to explain highly technical information to non-technologists, including senior executives

• Ability to relationships, engage and influence others, working with a diverse internal and international user community

• Innovative problem-solving skills with proven ability to exercise flexibility and judgment

• Ability to work independently and collaboratively, while managing multiple priorities within tight deadlines.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you:

• Values-first culture - We lead with our Values every day and bring them to life together.

• Boundless opportunity - We create opportunities to learn and grow at every stage of your career.

• Continuous innovation - We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion - We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship- We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.