Workday Configuration Consultant

The Global HR Experience Solutions team is looking for a Workday Configuration Consultant to support our HRIS Workday in the areas of configuration, production management, new feature adoption and the development of solutions for complex business issues and system enhancements across Manulife’s HR Tech Stack. The successful candidate will be a global subject matter expert and liaison of our HRIS Workday for our divisional and functional representatives. In this capacity, you will build new configuration and reporting solutions based on the business requirements, oversee the data integrity to enable reporting, as well lead day-to-day operational improvements. In addition to supporting Workday, you will also be responsible for troubleshooting and enhancing other HR technologies including our recognition and learning platforms.

Key Responsibilities

• Program delivery for core Workday HCM, time tracking, absence management, recruitment and compensation.
• Provide expert insight for Workday HCM product suite with hands-on experience of design, configuration, testing and implementation
• Partnered with clients to translate business requirements into appropriate technical design leveraging expertise in Human Resource discipline
• Advise clients on choices, potential risks or impacts on other HR related systems or business processes
• Execute regular upgrade projects, including planning, project management, configuration, regression testing, and assisting HR through any significant system changes
• Enhancement implementations from HR and IT

Qualifications and Experience:

• 3 to 5 years of experience working with Workday - with hands-on configuration experience within Workday system
• Bachelor’s Degree in Human Resources, Management Information System, or related field or experience
• Knowledge and experience within core Workday HCM, absence management, recruitment and/or compensation
• Knowledge and experience supporting other HR technology platforms an asset i.e LMS, Recognition Program, CRM etc.
• Proven ability to work independently while building, managing, and fostering a team-oriented environment
• Able to identify process improvements, manage issues, and resolve roadblocks independently
• Requires advanced problem solving, analytical and critical thinking skills
• Ability to translate complex and vague HR requirements into actionable items and design solutions that enhance our digital employee experience

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.