Senior Trust Officer/Trust Officer

As Senior Trust Officer/Trust Officer at RBC Royal Trust (RT), you will create an exceptional client experience by providing superior service and a complete range of trust, power of attorney, estate, and agency solutions that meet clients needs. You will achieve business results in partnership with the team by identifying, growing and retaining a long-term profitable High Net Worth (HNW) portfolio of clients. You will also act as the local resource for the Ultra High Net Worth (UHNW) client segment in order to maximize opportunities for RT. By leveraging cross-selling opportunities, you will manage and develop strong relationships with existing and prospective clients and centres of influence.

By joining Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates and by protecting their legacies. We are a team committed to helping clients achieve peace of mind now and for the future.

For more information, please visit: https://royaltrust.rbcwealthmanagement.com/en/

• Create an exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet client needs/goals
• Responsible for the timely and efficient settlement of estates and to provide a superior client experience
• Delivers quality advice/service to clients by keeping current on product, industry, investment, tax, and
• Develop proactive client contact strategies for each client to ensure broadening of the client relationship to the next generation and with RBC Wealth Management and RBC Group of Companies through ongoing client discovery
• Ensure client strategic objectives are known and reviewed, and a documented client action plan is set up customized to the clients unique situation
• Identify any referral opportunities to appropriate professionals across the RBC network
• Ensure the process for obtaining new business is efficient and seamless to the client and clients professional advisor
• Demonstrate a commitment to taking ownership and accountability for efficient client problem resolution
• Responsible for overall client relationship management and is the representative of the client portfolio
• Assist in ensuring employees within team are able to achieve their potential through effective coaching, mentoring, communication and training and development activities to meet client needs. Be part of a mentorship program to help employees discover and develop their career paths

• A minimum 5-7 years of industry experience servicing trust, power of attorney, estate, and agency clients
• TEP (Trust & Estates Professional) or MTI/STI designation, or the commitment to obtain the TEP designation within 2 years of on-boarding
• Canadian Securities Course
• University degree or equivalent
• Relevant professional designations/degrees in the fields of law (JD, LLB, or LLM), accounting (CPA, CA, CMA, CGA), and/or financial planning (CFP, PFP) are desirable but not required
• Extensive knowledge and ability to communicate with clients about trust, estate, taxation, investment and financial planning topics, including economic conditions.
• Ability to travel within the BC region

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

The expected salary range for the above position is $62,000 - $105,000 depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs.

This position may be eligible to receive a discretionary/variable incentive payment.

RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBCs high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above