Junior Business Analyst with experience to the migration of customers off of our legacy products and networks - 19283

Our client is looking for a Intermediate Business Analyst with experience to the migration of customers off of our legacy products and networks - 19283

6 months contract to start, possibilities for extension, 100% Remote

Must-Have Skills

• Previous TELUS experience

Responsibilities:

• Accountable for the end-to-end delivery of processes and system changes for major initiatives.
• Support the migration of customers off of our legacy products and networks.
• own, evolve, influence, and execute on our customer migration strategy.
• Responsible for driving customers to connect to our networks with the latest and greatest technologies available,.
• Partnership with cross-functional teams, including Sales, Solution Delivery, Product and National Business Delivery team to execute on initiatives with high complexity and/or business impact.
• Own the evolution of our customer experience, bringing innovation and strategic thought to create the optimal customer journey as we migrate customers to more sustainable and reliable future-focused solutions
• Requires strong influencing skills, exceptional stakeholder management, and a continuous improvement mindset.
• Dive deep into the details as required but can easily synthesize and communicate with cross functional leaders and stakeholders in support of key initiatives.
• Have a natural curiosity and you appreciate that failure and vulnerability are healthy ways to learn and grow.