Program Manager - 72499-1

Length of Contract: 6 months (possibility of extension)

Hybrid 2 days a week - flexible

Line of Business: Operations & Compliance

This role supports the Canadian P&BB First Line of Defense to drive stronger Fraud risk mitigation

controls, create and enhance fraud detection and prevention processes for the lending business. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis. Independently leads effective investigation of lending applications to identify fraud red flags or unusual indicators related to fraud that warrant a detailed investigation.

Please note, this role is hybrid and offers 3 days of remote work and flexibility.

• Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.

• Monitors and advises on management of risk requirements within the defined risk appetite.

• Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.

• Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.

• Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.

• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

• Builds effective relationships with internal/external stakeholders.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

• Monitoring to ensure that 1st line jobs are following defined processes and procedures.

• Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.

• Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.

• Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.

• Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.

• Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective

• Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.

• Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.

• Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.

• Provides specialized consulting, analytical and technical support.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works independently and regularly handles non-routine situations.

• Broader work or accountabilities may be assigned as needed.

Must Have Requirements:

• 5-7 years of experience in audit, investigation, Fraud and lending experience in banking

• Knowledge of Credit Underwriting preferably in unsecured lending (loans, lines of credit etc.) and secured lending (mortgages) - In-depth

• Program management skills - In-depth.

• Deep knowledge and technical proficiency gained through extensive education and business experience.

Interview:

• 1st round with HM via MS Teams

• 2nd round with HM and manager