Product Manager, Decumulation

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

Supporting Canadians in their decumulation journey - how they will drawdown their savings and spend their money in retirement - is a critical way that Sun Life is helping Clients achieve lifetime financial security and live healthier lives.

The Product Manager, Decumulation, manages innovative retirement solutions improving Client-focused income products that offer meaningful value in the competitive workplace retirement services sector.

The Manager orchestrates the implementation of new products and iterative features, bringing releases to market and accelerating the underlying operational improvements. As the internal product expert, the Manager enables the business analysis, manufacturing, digital development, operational processes, go-to-market launch and governance processes to ensure product performance.

The Manager cultivates strong collaborative relationships with internal and external partners to hone products to better meet the needs of Clients and accelerate results, working with business development, marketing, CXO, digital enterprise, legal, compliance, finance and operations.

What will you do?

Product strategy, roadmap and business management

• Provides thought leadership and a strategic approach to honing new capabilities and making recommendations for product improvements, leveraging performance insights and data to prioritize improvements. Develops business cases and secures support from leadership and stakeholders.

Product performance and change management

• Orchestrates the digital, operational, sales and financial teams processes and systems that enable the product’s performance, managing for efficiency and effectiveness.

Product marketing and member engagement

• Manages the go-to-market and in-market performance of products, aligning teams and practices to drive outstanding Client experience. Aligns key messaging, product education and training materials, and ensuring the accuracy of communications, navigating review and consultation channels.

Product operational management

• Manages internal, industry, legislative and compliance requirements, navigating ambiguity and manages stakeholders, and delivering product documentation, tools, models, reporting and integrations to drive business decision making.

Product reporting and analysis

• Manages performance reporting and make recommendations to stakeholders through coordinated governance programs.

What do you need to succeed?

• 3 to 5 years of experience in the retirement services industry.
• Decumulation industry knowledge and familiarity with legislative environment, as well as knowledge of savings and income product features and benefits.
• A passion for developing outstanding wealth solutions and experiences to meet the needs of retiring Canadians. Enthusiasm for refining processes, products and services with great attention to detail.
• Advanced project management skills with the ability to handle multiple high-priority tasks while maintaining a high standard of accuracy. Strong knowledge of Agile development methodologies and flexibility to lead project working groups.
• 1 to 3 years of experience defining, designing and bringing financial products to market, working in cross-functional teams to deliver B2B/B2C campaigns.
• 1 to 3 years of experience with industry networks and legislation as well as working with compliance and legal teams and managing regulatory changes across multiple channels.
• Advanced analytic skills and experience collaborating with finance teams in evaluating, developing insights, identifying risks and providing recommendations to achieve product and financial objectives.
• Advanced MS Office, PowerPoint and Excel skills, with experience creating Excel models, synthesizing data and conducting analysis to deliver complex business recommendations and effective presentations.

Preferred Skills:

• Expert knowledge of the broader wealth marketplace and financial product pricing methodologies
• Familiar with the savings and income products offered by Sun Life
• Post-secondary education in business, commerce, computer science, or equivalent

Unique Requirements:

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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