Patient Administrative Associate - Complex Malignant Hematology - Regular Part-Time - 2025-12390
Sunnybrook Health Sciences Centre
Toronto, ON-
Number of positions available : 1
- Salary To be discussed
- Part time
- Published on March 7th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Summary of Duties
The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the new Complex Malignant Hematology outpatient unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit. In this role, this position provides a broad range of administrative support within the outpatient setting.
As an integral part of the health care team and front-line staff, responsibilities include:
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Coordinating electronic physician orders with applicable software;
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Scheduling return to clinic appointments, internal/external consults, tests and procedures required by the oncologists;
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receiving and screening all new and follow-up patients;
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Responding to general enquiries; Preparing patient charts;
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Data entry and correspondence through a number of software applications;
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Booking appointments; Ordering supplies;
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Providing relief coverage and support services within the department.
Qualifications/Skills
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One year of Community College required.
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Medical Terminology course preferred.
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Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.
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Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of in-house patient software packages (e.g. OASIS, Excelicare, etc.) preferred
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One year of Administrative/Business experience required; in a health care setting preferred.
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Demonstrated effective Person-Centred Care/Customer Service behaviour.
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Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
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Demonstrated ability to organize, prioritize and follow-through effectively, working at a fast pace unpredictable environment that requires the ability to manage multiple tasks.
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Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.
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Tact and diplomacy in handling and dealing with confidential information Demonstrated ability to work effectively in an interprofessional team environment.
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Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people
Requirements
undetermined
undetermined
undetermined
undetermined
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