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Patient Administrative Associate - Complex Malignant Hematology - Regular Part-Time - 2025-12390

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Part time
  • Starting date : 1 position to fill as soon as possible

Summary of Duties

The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the new Complex Malignant Hematology outpatient unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit. In this role, this position provides a broad range of administrative support within the outpatient setting.

As an integral part of the health care team and front-line staff, responsibilities include:

  • Coordinating electronic physician orders with applicable software;

  • Scheduling return to clinic appointments, internal/external consults, tests and procedures required by the oncologists;

  • receiving and screening all new and follow-up patients;

  • Responding to general enquiries; Preparing patient charts;

  • Data entry and correspondence through a number of software applications;

  • Booking appointments; Ordering supplies;

  • Providing relief coverage and support services within the department.

 

Qualifications/Skills

  • One year of Community College required.

  • Medical Terminology course preferred.

  • Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.

  • Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of in-house patient software packages (e.g. OASIS, Excelicare, etc.) preferred

  • One year of Administrative/Business experience required; in a health care setting preferred.

  • Demonstrated effective Person-Centred Care/Customer Service behaviour.

  • Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.

  • Demonstrated ability to organize, prioritize and follow-through effectively, working at a fast pace unpredictable environment that requires the ability to manage multiple tasks.

  • Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.

  • Tact and diplomacy in handling and dealing with confidential information Demonstrated ability to work effectively in an interprofessional team environment.

  • Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people


Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined