Manager, Workforce & Transformation Analytics

What is the opportunity?

RBC Canadian Banking Operations (CBO) Data & Analytics Centre of Excellence is hiring a Manager, Workforce & Transformation Analytics role that will lead strategic insights for CBO by utilizing cutting edge technologies to drive digital operations.The position plays a key role in driving strategic, timely, and accurate insights to business partners and senior leaders.

What will you do?

• Design and develop innovative reporting solutionsto monitor operational performance, present insights to underlying drivers, and support leaders in managing their business
• Source data from various platforms and build automated data pipelines
• Lead conversations with business partners to solicit requirements and project feedback
• Apply standard design principles and advanced data visualization techniques to provide actionable insights
• Test and validate new and existing reports and analytics for adherence to business and technical requirements
• Create and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics, and test plan/test cases

What do you need to succeed?
Must-have

• Advanced proficiency in developing reports using Tableau
• Proven innovative mindset with quantitative analytical and problem solving skills
• Nimble with SQL for querying and joining large datasets and/or creating reports (e.g. MSSQL, Teradata, HDFS)
• Demonstrated capabilities with Python or other automation technologies (e.g. Datameer)
• Ability to perform complex data analysis on large volumes of data and present findings to senior leadership in order to inform strategic decisions
• Comfortable dealing with ambiguity and working independently
• A team player who is passionate about developing peers, winning as a team, and providing constructive feedback when needed

Nice-to-have

• University degree in a quantitative field of study (e.g., engineering, mathematics, statistics, etc.)
• Experience with technologies such as GitHub, Jira, general APIs
• Project management capabilities

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and take on progressively greater accountabilities
  

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above