Senior Banking Delivery Manager/ Scrum Master - supports the mobile apps for the bank - 35317

Location Address: Hybrid - 333 King Street E - 1-2/week (Tues, Wed, Thurs but team dependent/subject to change)

Contract Duration: 6 months

Possibility of extension & conversion to FTE

Number of Positions: 1

Story Behind the Need

Business group: Canadian Digital Banking Engineering - Applications - supports the mobile apps for bank.

Project: PEGA migration - will be assisting with this, in initial phases - within the group will be leading 2 teams working on different workstreams within Marvel, with different deliverables but with same end goal for project

Responsibilities:

• Work with a team to identify roadmap/feature dependencies and impediments. Being accountable for tracking the dependencies and impediments and removing them to enable the team: surface, track, escalate

• Guide and coach the team to follow agile practices

• Regularly communicate with other Squads to ensure tactical story alignment and identifies/tracks dependencies between the team.

• Facilitate discussion, decision making, and conflict resolution. Build a trusting and safe environment where problems can be raised and resolved.

• Assists in the identification and mitigation of project risks.

• Identifies and acts on coaching opportunities at the individual and team level.

• Conducts regular assessments of a team Agile Maturity and uses the results to guide them to improved performance.

• Facilitate agile ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer-term planning exercises (Release Planning, Release Train Planning).

• Support the Product Owner, especially with respect to story grooming and maintaining the product backlog.

• Pro-actively identify and mitigate risks using Agile best practices and project deliverables

• Needs to forecast the numbers of deliverables, which is based on evidence and reliable source.

• Needs to be expert in estimating and planning. Knows how to create useful, reliable and practical plans for software development projects

• Provide regular, standardized reporting for team performance: velocity, stories completed and project status.

• Work closely with the Finance to ensure the alignment of budgets, spend and forecasts. Also, Support budget tracking and variance mitigation efforts for the delivery team

• Coordinate operation readiness activities with associated teams (security, infrastructure, network, etc)

• Oversee and coordinate software release activities.

• Active participation and help assist in timely decision making in defining product backlog (working with Product Owner, Business Analyst); alignment to overall product architecture and technical design (working with Architect and Tech Leads)

• Provide regular, standardized reporting for team performance: velocity, stories completed and project status.

• Regularly reviewing sprint review and retrospective feedback and action items with them ensuring they are laser focused on efficient, quality engineering delivery

Must Have Skills:

1. 10+ years of previous combined experience as a Delivery Lead/Delivery Manager/Senior PM with Scrum experience

2. 5+ years’ experience with backlog tracking, Scrum and Kanban based metrics, task definition, story splitting.

3. Demonstrated experience with software development processes and procedures to understand the team needs - SDLC

4. 3+ years’ experience working in an Agile environment, with common development practices and in service-oriented environments

5. 3+ years hands-on experience leading release management activities for successful delivery of product launches and working with the team on day-today activities

Nice-To-Have Skills:

1. 2+ years’ experience as a Scrum Master

2. Pega experience

3. A big plus is experience as Delivery Lead role for Digital

4. Experience as a Program Manager working with multiple complex initiatives, within banking

5. Working experience in JIRA/Confluence

6. Experience with System Design and work independent of Architect on creating pragmatic solutions to technical problems, working with the scrum team.

Education:

• Bachelor’s Degree - Software Engineering, Computer Science or equivalent an asset

• CSM an asset

• PMP an asset

• Scrum At Scale an asset

Best VS. Average Candidate:

Someone who can handle multiple initiatives at this time, acting as a pseudo-program manager, has good knowledge of Agile and Scrum, and can lead a high performing Agile team. Has worked in Delivery Lead role for Bank Digital is a strong asset, or with Digital Channels in an FI; Pega experience would set them apart to be able to provide expertise on the project.