ISL 27R - Senior UX Designer

The Team
The Ministry of Citizens’ Services has committed to modernize and improve freedom of information (FOI) services across government. Led by an Agile product team, this modernization includes new technology and business processes to support the large volume of FOI requests received each year. By improving tools and streamlining the FOI process, the project improves the experience of applicants who make FOI requests and of the staff who process these requests.

Using SCRUM the Agile team delivers features and updates in two-week sprints with requirements and development activities planned throughout each sprint. The SCRUM team includes a product owner, SCRUM master, business analyst, subject matter expert, UI/UX designer and software developers.

The Role
The successful candidate will be expected to work as part of a larger SCRUM team and contribute towards "sprint goals" set on regular intervals. The successful candidate should also work well as part of a larger, self-organizing team that works on the principles of continuous improvement and continuous delivery.

In addition to working as part of the SCRUM team, the successful candidate will also be required to lead user experience research and design for other divisional initiatives.

Qualifications:
Education and Experience Requirements

• Master’s degree in a computer science related field and 2 years of related experience; OR
• Bachelor’s degree in a computer science related field and 3 years of related experience; OR
• Diploma in a computer science related field and 4 years related experience; OR
• Certificate or coursework in a computer science related field and 5 years related experience; OR
• An equivalent combination of education and experience may be considered.

Related experience includes the following:

• Experience designing impeccable production-ready web interfaces, including graphic design and interaction design.
• Experience in project management.
• Experience of working in an agile, digital product- focused development environment with User Experience teams, designers, and developers to iteratively create and improve digital products and services.
• Experience with related UX practices and skills, including content design, content strategy and information architecture.
• Experience producing and working with design pattern/asset libraries.
• Experience mentoring and supporting less experienced UX practitioners.
• Experience leading UX research studies, including creating research plans and using techniques such as UX interviews, usability tests, and co-design sessions.
• Experience reporting out the results and recommendations of user research to interest holders, including executive.

For questions regarding this position, please contact Loren.Mullane@gov.bc.ca.

About this Position:
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved Telework Agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill current and future permanent vacancies.
Please refer to MyHR for more information on Temporary Market Adjustments.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.