Service Delivery Manager - Sales & Delivery Manager

JOB DESCRIPTION:

The Sales and Delivery Manager is responsible for the planning, management, and delivery of complex Insight & Data (I&D) engagements, with a strong emphasis on client relationship management and on participating in sales and business development initiatives. This role involves leading projects, managing client engagements, participating in business development opportunities and supporting sales pursuits while aiming to achieve strategic business outcomes. 

KEY RESPONSIBILITIES:

• Oversee complex projects, managing multiple workstreams to achieve desired business results.  engagements.
• Hands-on management of technical projects involving I&D technologies such as big data, BI reporting, Power BI, AI Solutions, data management, Azure or AWS cloud platforms, and SAP/S4 HANA.
• Translate complex business requirements into formal agreements, leading the initiation, planning, execution, and delivery of client solutions.
• Present strategic guidance and roadmaps to C-level and Executive clients within Digital Strategy.
• Create unique and innovative structures and ideas for broad-based industries to improve and create cutting-edge technological frameworks.
• Support and Manage business development activities on strategic and global priority accounts, developing and delivering formal presentations to senior clients in both delivery and sales situations.
• Maintain budgets, oversee contracted services, and ensure all service level agreements and KPIs are met in a collaborative environment.

REQUIRED SKILLS:

• Proven experience as a Project Manager managing complex projects with multiple workstreams.
• Hands-on management experience of technical projects involving Data and Analytics technologies.
• Experience supporting and managing business development initiatives such as RFPs, Proposals, Demo Presentations, etc.
• Experience managing business development activities and building client relationships.
• Proven ability to manage teams while managing highly demanding client and sales opportunity deadlines, deliverables and budgets.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: 

• Flexible work 
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs and Employee Share Ownership Plan
• Paid time off and paid holidays 
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups 
• Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. 

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.