Manager, Workforce Management Strategy

We are seeking a dynamic and experienced Manager to join our Workforce Management team. This role is pivotal in helping our clients navigate the complexities of WFM & Timekeeping transformation, leveraging innovative strategies and technologies to drive organizational change and improve scheduling & payroll service delivery.

Key Responsibilities:

• Lead and manage WFM transformation projects, ensuring alignment with client objectives and delivering high-quality outcomes.
• Develop and implement WFM strategies that enhance organizational effectiveness, employee experience, and business performance.
• Collaborate with clients to assess current WFM processes, identify areas for improvement, and design future-state WFM operating models.
• Utilize data analytics and insights to inform WFM strategy and decision-making.
• Provide thought leadership on WFM trends, best practices, and emerging technologies.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.
• Build and maintain strong client relationships, acting as a trusted advisor on WFM transformation initiatives.
• Contribute to business development efforts, including proposal writing and client presentations.

Deloitte is one of the leading professional services firms, providing audit, tax, consulting, and financial advisory services to a wide range of clients. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. At Deloitte Canada, we are committed to fostering a culture of inclusion, collaboration, and high performance.

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or MBA is preferred.
• A minimum of 5-7 years of experience in HR or WFM consulting, WFM transformation, or a related field.
• Proven track record of managing complex WFM transformation projects from inception to completion.
• Strong understanding of WFM processes, technologies, and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to work collaboratively in a team environment and manage multiple priorities.
• In-depth understanding of the latest WFM technologies and a keen interest or experience in artificial intelligence (AI) applications within WFM.

The salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.